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Third-Party Code of Conduct

Third-Party Code of Conduct

As a third party doing business with Nokia, you and your colleagues play a critical role in our mutual success every day. In partnering with us, and in sharing your expertise, services, technical assistance, materials and goods, you are an integral part of a broader Nokia community that is working to fulfil the expectations of our customers.

One of the critical expectations of our customers, and of those who regulate our work, is that we act fully in compliance with applicable laws and to the highest ethical standards. In support of this critical expectation, Nokia has a dedicated Third-Party Code of Conduct to address the needs of the relationship with third parties, posted below in eight different languages. The accompanying video provides further explanation on this Code.

In addition, we have prepared this job aid to support you and your teams with decision making, when tough questions or ethical dilemmas arise. Please do take the time to review this job aid, share it with your teams and as always, consult your Nokia sales manager if you have any questions or concerns.

Doing business with Nokia: A short guide on compliance

Anti-corruption

We have a strict zero tolerance policy on corruption. As a multinational company, we play an important role in fighting corruption. Our policy on anti-corruption is anchored into our compliance program, that is built on five elements: risk assessment, training, communications, reporting and resolution, and program evaluation. As a key part of the program we annually train all our employees on our Code of Conduct and ethical business. Every employee is expected to take the training every year. We also provide targeted anti-corruption training for employees in sales, procurement, marketing, and other relevant functions. We conduct annual risk assessments to monitor the effectiveness of our program.

Our strong stance on anti-corruption will also give us a competitive advantage with customers who demand high ethical standards in their supply chain. We engage only reputable sales representatives and other third parties who share our commitment to zero tolerance on corruption. Our suppliers and business partners go through an established selection process and we expect all our suppliers and business partners to act in accordance with our Code of Conduct.

Projects with site permitting activities

Projects that involve obtaining permits or licenses and/or interacting with government officials have increased exposure to compliance risks.  If you’re a third party involved in any of these areas, please watch the video “Doing business with Nokia: Anti-corruption for permitting projects.”  It is critical that you follow proper procedures in these situations.

Doing business with Nokia: Anti-corruption training for permitting projects