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Nokia and Unicef collaborate to boost healthcare to 58 million children in Indonesia

With the fourth largest child population in the world, Indonesia’s 89 million children carry much of the health burden. Around 1 million Indonesian children miss out on full immunization every year, placing the country fourth globally in terms of absolute numbers of unimmunized children. Furthermore, 1 in 30 children die before the age of 5 each year – with levels as high as 1 in 10 in eastern Indonesia – with many of these deaths being preventable with timely maternal and child health services.

Since 2017, Nokia and UNICEF have worked together to support the development of high-impact mobile health (mhealth) programs for saving lives in Indonesia, with great success. Specifically, the collaboration has supported innovations in the development and application of digital monitoring platforms that enable innovative mHealth applications, facilitating efforts to improve health, nutrition, sanitation and hygiene at the community level with real-time data. 

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This impactful collaboration between UNICEF and Nokia supports the Indonesian government health goals. With Nokia’s support, UNICEF developed and implemented an SMS-based platform for data systems and dashboards, enabling for example automated messages, feedback messages, data monitoring with location-based mapping and web-based dashboards visualizing the data in support of enhanced health services.

By improving data collection, synthesis and feedback systems, decision makers at the national and sub-national levels can respond to service delivery challenges with system improvements in a timely manner.
Without timely information, service delivery challenges become chronic and increasingly difficult to solve over time. Experience has shown high levels of acceptance of digital platforms, the importance of both data collection and feedback loops to influence demand and action on the ground, the need to involve both central and decentralized levels of government, and the need to ensure platforms are well embedded within government systems for true sustainability.

Achievements 2017 -2019

Over 58 million children have been vaccinated against Measles and Rubella, with real-time data facilitating quick problem identification and course corrections. 

Over 3 million malaria bed nets have been distributed across 20 000 villages during a nationwide campaign in 2018. 

In Jakarta’s urban slum areas, personalized immunization reminders deployed through mobile phone applications have led to a near doubling in levels of immunization coverage. 

Nokia and UNICEF have agreed to continue collaboration and build on earlier results, and support Indonesia in targeting even greater positive impact on child and adult healthcare with projects that include:

Nokia and UNICEF

Child receiving Measles-Rubella vaccine at a health facility in Semarang District, Central Java.

© Cory Rogers/UNICEF/2017


  • Vaccine campaigns: Use of the data dashboard system for monitoring polio vaccine campaigns where about 625 000 children will be vaccinated against polio in remote and difficult-to-reach provinces of Papua and West Papua.
  • Integrated maternal and child health and nutrition: Facilitate an integrated approach on maternal care, child wellbeing and sanitation & hygiene to use SMS platform beyond immunization. For example, 5000 mother-newborn pairs and 17 500 children under the age of five years will be served across 300 community health posts in the province of Aceh, increasing the survival and health of these children and their mothers. Also, additional screening on accessible quality water and sanitation at community health posts is conducted periodically via mobile devices as part of the integrated approach. 
Children in urban areas @UNICEF/Noorani

Children in urban areas


  • HIV-AIDS-health services: Support development of a web-based dashboard to complement the national HIV data system to track key ‘tracer indicators’ for testing, treatment initiation and viral load suppression—with visualization and feedback. Alongside this, the system has the capacity to send treatment and check-up reminders to HIV-positive patients. Approximately 300,000 HIV patients - including HIV-positive pregnant women - will be tested and provided with treatment across the country.

The Indonesian government's goal is to scale up the project's best practices and technology developed in other areas of Indonesia, thus benefiting tens of millions of children. With a shared value approach, the use of technology and Nokia support UNICEF will continue to support the Indonesian government and extend the efforts more widely from health activities to child protection, education and social policy. With the advent of new technologies such as 5G, Cloud and AI, the role of technology in improving access to healthcare for all will grow.

Healthcare is a right for all children.