Telco AI for the real world

Scale intent-based operations and services with AIOps

Click here for more

What is AIOps?

AI Operations (AIOps) enables the end-to-end automation of the network and its services to achieve zero-touch operations. With AIOPs, you can move from "reactive" operations to AI-driven, intent-based operations. You can finally reach the business agility and scale necessary to monetize services in the 5G-era.

On this page

What is AIOps?
Why AIOps in network & service operations?
The AI and automated operations relationship
Nokia knows AIOps
Our AIOps customer highlights
Related topics
Related products and services
Learn more about AIOps

Why AIOps in network & service operations?

We know you need intelligent, secure operations to simplify network complexity and monetize new services. AIOps can help you do this. It's a well-known concept in the IT industry; and as the lines between IT and networking blur, AIOps for network and service operations will help you achieve:

Reduction in opex

Faster time-to-value

Superior customer experience

The AI and automated operations relationship

AI and automation do not depend on one another; but when used together, network operations and service operations are optimized to a new level. With AIOps, you can leverage all the events happening in the network - past, present, and future - and work in a predictive fashion to prevent issues before they happen. Another bonus? You will greatly enhance the customer experience you offer though AIOps use cases such as network planning, roaming cost reduction, and network energy efficiency improvement.

Nokia knows AIOps

Using a proven combination of networking expertise and software knowledge, Nokia’s AI Operations portfolio delivers automation and intelligence everywhere – across services, and directly to the customer. Backed by decades of OSS/BSS expertise and Nokia Bell Labs’ AI investment and innovation, Nokia is leader in the real-world application of telco AI. We are in a unique position to help CSPs know which AIOps method to employ, when to use it, and why – today.

Nokia's AIOps approach - delivering intelligent. end-to-end service automation to achieve zero-touch operations