Nokia Assurance Center

Evolving to automated operations

How to buy

The Nokia Assurance Center is a multi-vendor, multi-technology and multi-domain system that provides a unified Assurance platform across traditionally separate and disparate systems and domain silos. Leveraging Bell Labs AI and ML technology, the system is an ingredient in Nokia’s broader operations software portfolio to enable round-trip operations automation.

The Nokia Assurance Center delivers a modern microservices and cloud-native based approach in a modular format. As a part of Nokia’s broader operations portfolio, the Nokia Assurance Center can deliver tangible business benefits with real-world projects now and each of these projects can contribute to that evolution to a 5G era operations paradigm.

As we move closer to 5G and as operators work to increase their agility to support market requirements, a tighter closed-loop operating environment will be required. The Nokia Assurance Center supports this objective. This action is required on two levels:

Market facing agility

Operators will be forging B2B partnerships with vertical industrial players and Service Level Agreements will become an important currency for those relationships. Operators require assurance systems that can adopt and support SLAs that are “designed-in” to the services during the commercial negotiations with the B2B partners

Virtualized and cloud-based infrastructure

To control their costs in an ever-growing demand for capacity, operators are well along their transition to leverage cloud and virtualization techniques. This creates a multi-fold increase in network and infrastructure complexity—more moving parts—and this cannot be effectively supported on legacy assurance systems at scale.

Nokia Assurance Center

Service Operations Journey

The Nokia Assurance Center brings numerous traditional assurance functions onto a single platform. This delivers numerous benefits:

Time to identification

The Nokia Assurance Center leverages Bell Labs Artificial Intelligence and Machine Learning to accelerate Root Cause Analysis (RCA) and Service Impact Analysis (SIA) across all relevant KPIs in the ecosystem including fault, performance and configuration

Improve operations prioritization to customer-affecting issues

Working in conjunction with the time to identification, the Nokia Assurance Center has an onboard automation engine that can select and execute software agents to drive faster and more accurate incident resolution

Cost controls

A single platform will optimize the resource footprint required including computer hardware and software

Time to operations

One of the key steps in operator infrastructure lifecycle management is performance testing and acceptance as new technologies are introduced. The Nokia Assurance Center facilitates faster time to operations by automating the onboarding testing to ensure that performance benchmarks are met so that the introduction of new technologies does not become a delay factor in new service introductions

The Nokia Assurance Center is built on a modular concept. All of the modules are microservices-based and addressable through programmable interfaces. Since they are programmable, these modules can contribute to automation. The entire system is built upon the Nokia Consolidated Software Foundation platform that unifies data and information models and that limits the use of any redundant or repeated process steps.

Reporting & analytics

Real-time umbrella performance monitoring, off the shelf reporting, KPI creation, calculation, scheduling and dashboard

Fault management

Fault management lifecycle management, alarm monitoring, correlation and suppression including false-positive detection

Automation

Predicting capacity needs. Zero-touch packs for network operations. Healing and scaling. Trouble ticket lifecycle management. End-to-end closed-loop operations

Advanced correlation and root cause analysis

Inter-domain, multi-vendor, end-to-end topology-based correlation including vertical multi-layered support for Telco cloud environments. Root cause analysis workflow modeling