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Efficiency strategies

Top-performing companies are constantly on the lookout for opportunities to digitize or automate legacy systems and backend processes, actively engage in business-improvement and cost-reduction initiatives, and find agile new ways of working at scale.

Find out how: read the report

Efficiency strategies
Efficiency strategies

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Service providers are shifting their strategies in response to changing customer expectations, new competitors and differentiating business models.

Strategy trend: Efficiency strategies

Service providers are constantly looking for ways to transform. Based on our analysis of industry trends, learn how service providers around the world are using efficiency strategies for success. 

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Telecom service provider challenges

Market disruption has led service providers to focus on customer facing innovations to adapt and compete. Watch the video (1 min).

Mega trends. Massive insights.

New research from Nokia and Oliver Wyman sheds light on how the world’s service providers are dealing with disruption and defining their futures.

Gain insights into successful strategies

  • What are the major industry trends driving operator success? 
  • What initiatives have achieved success, and which have failed?

Find out more about strategies of successful CSPs

Focusing on the challenges of business growth, operational efficiency, customer experience and innovation, our study identified three “megatrends” common across the industry, in every region and service provider segment. Read more about the following strategic responses to telecom industry trends:

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