Data Science and Analytics Consulting
Transform your network experience with data-driven insights
Unlock the value of your data with strategies that draw on deep telecoms experience including driving analytics in the hyperscaler domain. With advanced data/algorithm expertise, improve your business and network operational outcomes with your existing analytics solutions. Leveraging the strength of our full suite of Nokia Advanced Consulting Services, our vendor-agnostic strategies can help you boost revenue, make confident decisions, drive operations efficiencies and enhance telco customer experience.
Why to use Data Science and Analytics Consulting?
Operations efficiencies via actionable network analytics
Our global team of data consultants, data engineers and data scientists can help support your ongoing strategies or overcome business problems by leveraging our E2E telco knowledge and utilizing our rich use case catalogue focusing on the right insights to take value-based actions across operations, engineering, marketing, and leadership teams.
Three E2E views enhanced by Data Science and Analytics Consulting
Enhance your strategic decision-making by utilizing all valuable network data (OSS, Probe, CRM etc.) to create E2E views for:
- Network capacity planning – Develop smarter approaches to network planning and capacity load management
- Control and optimization – Solve resource contention and RAN/CORE congestion issues while optimizing the network for customer experience
- Service assurance and network performance management – Optimize your network performance and operations with AI and analytics-based use cases.
Be prepared to counter disruptive over-the-top and internet service provider competition, decrease capital expenditures through smart, targeted network
modernization, and deploy a new insights framework to make your operations more agile.
Enhance Customer Experience via customer insights analytics
Magnify your customer experience by understanding your customers experience across every touchpoint in their digital journey. Customer Insights Analytics provides you with the ability to create insights either predictively or proactively to drive target actions that lead to new opportunities with a clear business advantage.
Learn to account for the nuances and complexities of a delivery path containing more players every day.
Launch profitable telco services with AI
Our expert analytics practice can help you launch profitable new telco services based on customer behaviors, improve the customer experience with targeted, personalized offers and optimize complex sales and marketing processes.
Reduce churn with ML data insights
Our team uses multidimensional analytics models to deliver insights in areas such as:
- Customer experience index – Identify the best targets for upsell and retention campaigns based on service delivery KPIs and customer preferences
- Network data monetization – Launch and monetize compelling new persona data-driven services and business models with insights to engage customers i.e. move to targeted campaigns
- Proactive customer care analytics – Reduce customer complaints and resolution times for customer-affecting issues with an AI/ML data-driven framework
- Churn reduction – proactively identify customer at risk to reduce churn
Analyze data with AI/ML: 5G investment insights
Effectively analyze data from complex and evolving sources without needing an in-house hard to find data science expert. Address various domains across your organization with an analytics operations model of AI/ML use cases.
Make better 5G investment decisions and improve the way you manage and monetize existing data, enhance your products and services using customer behavior, and make business and operations models more efficient with analytics-driven processes.
Nokia analytics experts: AI/ML advice, insights and integration
Our team of analytics experts are deft, dedicated and methodical in delivering insights using:
- Data analytics advisory and assessment – Some projects can help define, implement, and optimize analytics strategies, tools, algorithms and more
- Insight discovery and problem analysis – Gain intelligent insights such as root cause analysis either on demand or as a subscription
- Dashboards and reports – Custom-built reports and dashboards to make it easy for you to monitor your network KPIs for analytics-based decision making
- Model integration – Using AI/ML use cases, our team can help integrate your analytics models with Nokia solutions and third-party cloud platforms
Benefits of Data Science and Analytics Consulting
$20M decrease in roaming cost – North American operator
25% uplift in churn vs random model – “predict close to 40% of actual churners in looking at the top-10% of potential “churners
15% savings in network maintenance – Middle Eastern operator
1% savings in network capital investment – North American operator
40% improvement in MTTR for IVIPs
Weekly 30-50K impacted subs improved, including 30% HVC
Why partner with Advanced Consulting Services?
consulting partner for many tier 1 CSPs
years of global consulting experience
Field-proven use cases and process maps.
consulting processes developed specifically for use with CSPS
customer experience transformation programs globally
Related products and services
Advanced Telecom Consulting Services
Telecom consulting to drive your digital transformation
AVA – Energy efficiency
How AI reduces the CO2 emissions and network energy costs of telco networks
Cloud Transformation Consulting
Invest in the right cloud technology, get the best operational results, and create a well-architected security framework with a clear plan and flexible and optimized solutions…
Leading holistic security advisories for critical networks
Nokia AI Maturity Assessment
Get ready for AI in Operations using our AI maturity assessment tool
Accelerate your digital transformation with future-proof technology architecture
Traditional AI and Generative AI: Synergy drives the AI-powered CSP
Automation of scale out process to improve efficiency
Embracing telecom’s future of cloud-native agility
AI Revolution: The Time of Commanders?
30 Aug 2023
Nokia and NTT power digital transformation for industries across Thailand with 5G private wireless
15 Feb 2023
Nokia, DOCOMO and NTT make two key 6G advances #MWC23
12 Dec 2022
Nokia deploys Orchestration Center software for Telstra to drive enhanced automation and customer experience
18 Oct 2022
Nokia launches AI Maturity Assessment to support communication service providers with AI strategy, adoption
23 Sep 2021
Nokia wins 5G World award for most innovative machine learning software product
20 Jul 2021
Nokia and Vodafone harness machine learning on Google Cloud to detect network anomalies
18 Jun 2021
Nokia and KDDI trial Japan’s first liquid cooling innovation to promote sustainability
10 Dec 2020
Nokia AVA helps CSPs reduce energy bills by up to 20%
10 Jun 2020
Pakistan Telecommunication Company Limited deploys Nokia software products to enhance customer experience and service
20 Feb 2020
Ooredoo Qatar to use Nokia AI-powered customer engagement solution towards monetizing 5G and providing improved digital experiences to users
16 Jan 2019
Nokia's Service Operations Center powers Telefónica UK's drive towards customer-centric operations
27 Mar 2018