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Managed Services for CSPs and Enterprises

Empowering communication service providers and enterprises in a changing landscape

CSPs and enterprise organizations face mounting pressure to transform their operations. They require the appropriate talent and technology to remain at the forefront of industry changes, navigate emerging risks, and equip themselves with the necessary data and insights for growth and competitiveness.

Nokia Cloud and Cognitive Services is at the forefront of the managed services market, offering a versatile and customizable portfolio of 'micro' managed services and business models. This empowers CSPs and enterprises to outsource specific operational aspects to our experts, aligning with their distinct digital transformation objectives.

Our primary focus lies in the digitalization and digital operations that our customers rely on in their day-to-day activities. Following closely behind is the management and operationalization of 5G core networks, which is crucial to our services. Lastly, we provide managed security services, available both as standalone options and as integrated components within our comprehensive solutions.

What we offer

Insights (25%+ ⌃)

  • Network behavior
  • AI/ML analytics for performance
  • Customer experience linked to network changes
  • Equipment/vendor/domain performance insights
  • Interdependencies relationships

Performance (20%+ ⌃)

  • Unlocking potential
  • Multivendor/multidomain E2E optimization & tuning
  • Closed loop automation 
  • Correlation, Triaging, ticketing, RPA

CAPEX/OPEX (15%+ ⌄)

  • Energy Savings
  • OSS simplification
  • Lifecycle management

Risks (20%+ ⌄)

  • Anomaly Detection
  • Design defects, resiliency checks, audits
  • Security vulnerabilities
  • Process flaws  

Global leader in Managed Services

  • Over 200 managed service contracts in 55 countries worldwide. 
  • Global delivery model with network operating centers in India, Europe, and the Americas.
  •  Broad portfolio covering fixed, IP, and wireless networks.

Expanding into enterprise networks

  • Diversifying into large enterprise network sector. 
  • Addressing communications infrastructure needs in key sectors like transportation, public sector, and energy/utilities.

Innovative offerings for transformation

  • New suite of offerings driving innovation in enterprise and CSP network operations.
  • Flexible as-a-service model for managed services. 
  • Tackling cloud operations management challenges.

Focused on innovation and excellence

  • Heavy emphasis on automation and analytics. 
  • Agility and differentiation in managed services.
  • Enhancing Nokia's operations and customer offerings.

Our managed services portfolio

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