Single-point-of-contact (SPOC) support service for networks with multiple original equipment manufacturers and technologies.
Make trouble resolution faster, better, and less expensive with the Nokia Multivendor Maintenance solution. We offer single-point-of-contact (SPOC) support service for networks with multiple original equipment manufacturers and technologies. Our solution streamlines and integrates traditional OEM maintenance-related activities and end-to-end processes to deliver faster, more efficient, and more cost-effective support. Our multivendor maintenance SPOC delivery model brings together Nokia resources with third-party partner resources. In doing so, it mimics a primary contractor model to provide a complete suite of support services, filling any gaps in capability, technology or geography.