Managed services

The benefits of Managed Services

Nokia Managed Services helps CSPs and Enterprise customers manage complex multi-domain operations, strengthen security and increase operating efficiency. Powered by AI, automation and deep expertise, our latest portfolio ensures your network runs smarter and with higher agility, so you can focus on innovation and growth.

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Why Nokia Managed Services?
How to simplify 5G network services with AI
What business outcome did Nokia Managed Services achieve in recent customer cases?
What Nokia Managed Services offer
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TCO pressure

>40% increase in yearly network OPEX by 2027 without automation

*Figures based on third-party research reports

Customer experience pressure

90% of churn customers cite quality of experience issues

Security threats

Nearly all customer impacting issues are not detected or reported

Why Nokia Managed Services?

Nokia Managed Services offers end-to-end, multi-vendor services for running and optimizing CSP and Enterprise networks. We take full responsibility for daily operations, network performance, service quality and cybersecurity, leveraging AI and automation. Whether you're scaling for 5G or managing legacy infrastructure, we ensure your network runs efficiently and securely, with high uptime.

How to simplify 5G network services with AI

Nokia Managed Services simplifies 5G network operations using AI-powered solutions built on our Gen AI-driven Canopy platform. We help reduce costs, improve customer experience, and accelerate scale by automating nearly the entire network operations, minimizing alarms, and transforming operational efficiency, empowering CSPs and enterprises to operate with greater efficiency and agility.

Optimize your Total Cost of Ownership (TCO)

Benefits of multi-vendor performance services

30% Mean Time to Recovery (MTTR) reduction with automated ticketing and auto-handling
90% accuracy in cell degradation prediction (CSDP)

Assure your customer experience

Benefits of multi-vendor assurance services

100% Service Level Agreement (SLA) performance for 24 months
100% network modernization accuracy across +5000 sites

Secure your network

Benefits of managed security services

>4000 security incidents prevented per year
+400k subscribers protected - security built for scale

_{^*Business outcomes from recent customer projects}

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What business outcome did Nokia Managed Services achieve in recent customer cases?

Superior Network Performance

Helping CSPs build the best network in their country
Using AI and GenAI to drive smarter, faster, and more efficient operations

_{^*Business outcomes from recent customer projects}

-15% Total Cost of Ownership

Energy savings
Operation Support System (OSS) simplification
Entire lifecycle management

Improved security resilience

24/7 global Security Operations Center (SOC) coverage delivering 99.9% availability
Delivering real-time Mean Time to Detect (MTTD)
+320 telecom-specific use cases