SpaceTime Analytics and IoT Services

Put analytics to work for your business

Get full value from your SpaceTime analytics and IoT applications by taking advantage of our extensive suite of services. Our services experts are ready to help you deploy, integrate, and maintain your SpaceTime applications. We can also host and manage these applications for you.

Our professional services team offers expertise, tools and best practices that can make it easy to integrate advanced analytics and IoT applications into your existing systems and operations. We deliver proven solutions that scale and perform in the most demanding environments.

To ensure a successful rollout, our professional services team can help you with expert services for:

Design
Data integration
Systems architecture
Systems integration, including extract, transform and load (ETL) and data manipulation
Implementation and configuration
Testing

You can deploy our SpaceTime applications in the cloud, on your premises or in a hybrid model. For cloud deployments, we offer a professionally and securely hosted and managed solution that can be tailored to your specific business requirements. This solution includes flexible licensing terms. You can choose to acquire the software that we host for you or use it on a subscription basis for a specific time period.

Our managed services offer gives you:

High-performance access to your data and applications
Enterprise-grade security, failover and redundancy
24/7 monitoring of your systems
Dedicated servers (if desired)
Regular reporting on service levels and system performance
Guaranteed uptime

Our world-class team of data scientists can help you use machine learning and advanced analytics to get maximum business value from your data. The team’s members draw on experience and degrees in a broad range of fields, including mathematics, statistics, physics, algorithm design and cognitive computing. They commonly work in partnership with domain experts to create innovative data solutions.

Our data science team can help you:

Design and develop custom analytics and machine learning models
Design and deploy streaming analytics for applications such as ingesting IoT data
Refine your existing analytics
Train and tune analytics using real-world experience or machine learning

Data visualizations can help you solve problems and make smarter decisions by enabling you to see patterns and relationships in data. Our user interface and user experience (UI/UX) team can work with you to develop effective, user-friendly data visualizations that provide the insights and breakthroughs you need to achieve greater operational and business success.

Our UI/UX team can help you:

Incorporate user interface considerations into your system requirements
Design user interactions and create wireframes
Put your information in the proper context
Ensure that your visualizations display correctly across all devices and required output formats
Create graphics and choose visual elements such as colors and fonts
Perform usability testing

We offer technical support to customers around the world. Our support services team is ready to provide the help you need before you deploy, during deployment and after you’re up and running.

If you are an existing customer, you can contact our support services team through our online support portal. The support portal offers software downloads, online viewing of documentation, sample applications, a ticketing system for logging issues and enhancement requests, as well as forums with answers to common questions.

If you are a new customer, you can visit our user registration page to get access to the online portal.