Augment human intelligence to improve decision making & increase efficiency
Mobile networks comprise multiple layers of technology, that must work seamlessly together to handle exponentially rising data traffic. Managing this “Telecom’s Tiramisu” is traditionally a slow, manually-intensive process, that is costly both in CAPEX and OPEX. 5G brings additional complexity, and new demands from enterprise customers for ultra-reliable and low latency services with strict Service Level Agreements.
Nokia's solutions help operators resolve customer complaints faster and prevent issues before they occur.
With machine learning algorithms, vast quantities of data can be analyzed to predict future network behavior. By augmenting human intelligence and automating manual processes operational efficiency is boosted and engineers can focus on more critical activities.
With Nokia Transform operations services, operators can:
- Automate decision-making to increase operational efficiency
- Accelerate issue resolution
- Reduce operations workload & truck rolls
- Transform processes, people & use of technology