Explore the reports
Service providers are shifting their strategies in response to changing customer expectations, new competitors
and differentiating business models.
Executive guide for operations
This guide outlines three megatrends in telecommunications and provides recommendations for IT and operations leaders.
Executive guide for marketing
This guide provides recommendations for marketing and product leaders.
Our Megatrends report uncovers industry best practices and reveals key themes.
Preparing for 5G
Be the first to market to offer not just mind-blowing 5G speeds, but entirely new capabilities. It’s going to be extraordinary. There’ll be new services, revolutionary applications and endless business opportunities.
Watch the video (2 min 55 sec) to discover industry trends and learn how to prepare for 5G capabilities
- What are the major industry trends driving operator success?
- What initiatives have achieved success, and which have failed?
Find out more about strategies of successful CSPs
Focusing on the challenges of business growth, operational efficiency, customer experience and innovation, our study identified three “megatrends” common across the industry, in every region and service provider segment. Read more about the following strategic responses to telecom industry trends:
Learn how you can…
Take advantage of every 5G opportunity
Be the first to market to offer mind-blowing 5G speeds and accelerate your customer’s digital experience.
Make the most of each moment when customer loyalty is won or lost in seconds
Discover how connecting intelligence in the 5G era helps you meet everyone’s expectations.
Create, deliver, assure and monetize services in the 5G era
See how to simplify your operations and connect the network to the business.
Get more insights
Best practices for 5G transformation
Gain insights into 5G strategy best practices based on research conducted in partnership with Analysys Mason.
The AI opportunity for telecoms
Based on interviews and a global survey of CSPs, explore the strategic and business opportunities enabled by AI, and approaches to overcome the barriers to implementation.
The future of operations in the 5G era
Discover how to connect the network to the business in our video series