As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.
Tap Settings > Security and Location > Face unlock. If you don’t have screen lock set up on your phone, tap Set up screen lock.
Select what backup unlocking method you want to use for the lock screen and follow the instructions shown on your phone.
Keep your eyes open and make sure your face is fully visible and not covered by any object, such as a hat or sunglasses.
Note: Using your face to unlock your phone is less secure than using a fingerprint, pattern or password. Your phone may be unlocked by someone or something with similar appearance. Face unlock may not work properly in backlight or too dark or bright environment.
Did you find this helpful?
Still need support?
Contact support
Live chat
Live chat
Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.
Send us an email
Send us an email
Tell us about your problem and we'll get back to you via email.
Community support
Community support
Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.