Open Settings on your phone and select Apps. Then find the app you're having issues with and select Force Stop.
Did you find this helpful?
Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and a we'll connect you to a support representative.
Tell us about your problem and we'll get back to you via email.
Check the location of your nearest Nokia phones Care center.
Find and share answers in the Nokia phones community.
Tell us what problem your phone is having and send it off to repair.