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Nokia 3310 User Guide

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Nokia 3310

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Settings

Restore factory settings

You can restore factory settings in this setting. Be careful, however, since you will lose all personalisation and all data you have added on the phone.

Reset your phone

Accidents may happen and your phone may stop responding. You can restore the original factory settings, but be careful, since this reset removes all data you have saved in the phone’s memory and all of your personalisation.

If you are disposing of your phone, please note that you are responsible for removing all private content.

You need to have the security code in order to restore the original settings. To reset your phone to its original settings and to remove all your data, on the home screen, type in *#7370#.

  1. Select Menu > > Rest. factory settings.
  2. Enter the security code. There are no more confirmation steps after you select OK, but the phone is reset and all data is removed.
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Customers of our services can call us between 9:00 am and 6:00 pm. For support with our phones, please contact us via chat or email.

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Assistance and help

Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started