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Nokia 9 PureView user guide

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Nokia 9 PureView

Keep your phone up to dateKeys and partsInsert or remove the SIM cardCharge your phoneSwitch on and set up your phoneDual SIM settingsSetting up fingerprint IDLock or unlock your phoneUse the touch screen
Basics

Save on data roaming costs

You can cut data roaming costs and save on your phone bills by changing mobile data settings. To use the optimal connection method, change the Wi-Fi and mobile networks settings.

Data roaming means using your phone to receive data over networks that your network service provider doesn‘t own or operate. Connecting to the internet when roaming, especially when abroad, can raise data costs substantially.

Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.

Connect to a Wi-Fi network

  1. Tap Settings > Network & Internet > Wi-Fi.
  2. Make sure Wi-Fi networking is turned on.
  3. Select the connection you want to use.

Close the mobile data connection

Swipe down from the top of the screen, tap Mobile data and switch Mobile data off.
Tip: To monitor your data usage, tap Settings > Network & Internet > Data usage.

Stop data roaming

Tap Settings > Network & Internet > Mobile network, and switch Roaming off.
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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started