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Nokia 9 PureView user guide

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Nokia 9 PureView

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Storage

To check how much memory you have available, tap Settings > Storage.

Remove downloaded apps

Tap Play Store > menu > My apps & games, choose an app you want to remove, and then tap UNINSTALL.

Disable an app

  1. Tap Settings > Apps & notifications.
  2. Tap the app name.
  3. Tap DISABLE. You may not be able to disable all apps.

If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app.

Re-add a disabled app

  1. Tap Settings > Apps & notifications.
  2. Tap the app name.
  3. Tap ENABLE.

Copy content between your phone and computer

  1. Connect your phone to a compatible computer with a compatible USB cable.
  2. On your computer, open a file manager, and browse to your phone.
  3. Drag and drop items from your phone to the computer or from your computer to the phone.

Make sure you put the files in the right folders on your phone or you may not be able to see them.

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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started