Shopping bag with items Shopping bag loading Facebook Google Account Warning Chevron right Chevron down Chevron up Arrow left Arrow right Arrow left Arrow upward HMD Global Checkmark-outline Location New release /Mail Offer Privacy tip Account External link Facebook Instagram YouTube Twitter Mastercard Klarna Delivery Smartphone

Nokia 9 PureView user guide

Skip to main content
All Devices

Nokia 9 PureView

Keep your phone up to dateKeys and partsInsert or remove the SIM cardCharge your phoneSwitch on and set up your phoneDual SIM settingsSetting up fingerprint IDLock or unlock your phoneUse the touch screen
Software updates and backups

Storage

To check how much memory you have available, tap Settings > Storage.

Remove downloaded apps

Tap Play Store > menu > My apps & games, choose an app you want to remove, and then tap UNINSTALL.

Disable an app

You can’t delete some apps that were pre-installed on your device. But you can disable them and they will be hidden from the list of apps on your device. If you disable an app, you can add it back to your device.

  1. Tap Settings > Apps & notifications.
  2. Tap the app name.
  3. Tap DISABLE. You may not be able to disable all apps.

If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app.

Re-add a disabled app

You can add a disabled app back onto the list of apps.

  1. Tap Settings > Apps & notifications.
  2. Tap the app name.
  3. Tap ENABLE.

Copy content between your phone and computer

You can copy photos, videos, and other content created by you between your phone and computer to show or store them.

  1. Connect your phone to a compatible computer with a compatible USB cable.
  2. On your computer, open a file manager, and browse to your phone.
  3. Drag and drop items from your phone to the computer or from your computer to the phone.

Make sure you put the files in the right folders on your phone or you may not be able to see them.

Did you find this helpful?

Still need support?

Contact support

Live chat

Live chat

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Send us an email

Tell us about your problem and we'll get back to you via email.

How can we help?

Tell us about your problem and we'll get back to you via email.

*Please fill in at least these fields.

Phone support

Customers of our services can call us between 9:00 am and 6:00 pm. For support with our phones, please contact us via chat or email.

Call now

Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

Ask the community
Assistance and help

Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started