Shopping bag with items Shopping bag loading Facebook Google Account Warning Chevron right Chevron down Chevron up Arrow left Arrow right Arrow left Arrow upward HMD Global Checkmark-outline Location New release /Mail Offer Privacy tip Account External link Facebook Instagram YouTube Twitter Mastercard Klarna Delivery Smartphone

Nokia XR20 user guide

Skip to main content
All Devices

Nokia XR20

Keep your phone up to dateKeys and partsInsert the SIM and memory cardsCharge your phoneSwitch on and set up your phoneDual SIM settingsLock or unlock your phoneUse the touch screen
Maps

Find places and get directions

Find a spot

Google Maps helps you find specific locations and businesses.
  1. Tap Maps.
  2. Enter search words, such as a street address or place name, in the search bar.
  3. Select an item from the list of proposed matches as you write, or tap searchto search.

The location is shown on the map. If no search results are found, make sure the spelling of your search words is correct.

See your current location

Tap Maps > my_location.

Get directions to a place

  1. Tap Maps and enter your destination in the search bar.
  2. Tap Directions. The highlighted icon shows the mode of transportation, for example directions_car. To change the mode, select the new mode under the search bar.
  3. If you don't want the starting point to be your current location, tap Your location and search for a new starting point.
  4. Tap Start to start the navigation.

The route is shown on the map, along with an estimate of how long it should take to get there. To see detailed directions, tap Steps.

Did you find this helpful?

Still need support?

Contact support

Live chat

Live chat

Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Send us an email

Tell us about your problem and we'll get back to you via email.

How can we help?

Tell us about your problem and we'll get back to you via email.

*Please fill in at least these fields.

Phone support

Customers of our services can call us between 9:00 am and 6:00 pm. For support with our phones, please contact us via chat or email.

Call now

Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

Ask the community
Assistance and help

Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started