I have ordered a repair kit from iFixit, but the wrong parts have been delivered. What should I do?

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Which Nokia devices can I repair with parts and guides from iFixit?In which countries are iFixit repair kits available?How much do repair kits cost?What repair kits are available from iFixit?How do I order iFixit repair kits?What is the estimated delivery time for a repair kit?There is a problem with the delivery of my repair kit. Who should I contact?How can I find out which phone model I have?What if I break my device after fixing it?I have bought a repair kit but don’t need it. Can I return it?I have ordered a repair kit from iFixit, but the wrong parts have been delivered. What should I do?I have ordered a repair kit from iFixit, but the replacement parts do not work. What should I do?Will repairing my device myself affect the device warranty?

How can I claim the free screen replacement for my Nokia XR20?

I have ordered a repair kit from iFixit, but the wrong parts have been delivered. What should I do?

For questions about delivery, returns, or anything else regarding the repair kits, contact iFixit using the email address applicable to your region.

Customers in Great Britain, Norway, Switzerland, and EU countries:

eustore@ifixit.com 9:00 AM to 4:00 PM CET, Mon-Fri Languages: German, English, French, Italian

Customers in Australia:

ausupport@ifixit.com 8:00 AM to 5:00 PM PST, Mon-Fri Languages: English

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