Shopping bag with items Shopping bag loading Facebook Google Warning Chevron right Chevron down Chevron up Arrow left Arrow upward HMD Global Location New release /Mail Offer Privacy tip External link Facebook Instagram YouTube Twitter

How can I get my Nokia smartphone repaired if I find an issue with it?

Support home

Support Topics

What is the warranty period for Nokia phones?What insurance plans are available for Nokia phones?Is there Nokia insurance for my Nokia smartphone model?How can I purchase and activate Nokia insurance and extended warranty plans?Can I purchase a Nokia insurance plan for my phone that is broken or was repaired?Can I purchase a Nokia extended warranty plan for my phone that has been repaired by an authorized Nokia service center under the Manufacturer’s Limited Warranty?What is covered under Nokia phone insurance?What is not covered under Nokia phone insurance?What is covered under Nokia phone screen protection?What is not covered under Nokia phone screen protection?What is covered under Nokia phone extended warranty?What is not covered under Nokia phone extended warranty?Can I cancel my Nokia insurance plan after purchase?Can I transfer my Nokia insurance plan?In what circumstances could I be denied coverage under my insurance plan?How can I contact the Servify team?What is the best way to maintain my Nokia smartphone?How do I diagnose the health of my Nokia smartphone?How can I get my Nokia smartphone repaired if I find an issue with it?What is the process for requesting a repair for my Nokia smartphone?How long does it take to get my insurance claim handled?How much do I pay for the repair?Can I purchase both Nokia phone insurance and Nokia phone screen protection?

How can I get my Nokia smartphone repaired if I find an issue with it?

If you find any issue with your Nokia smartphone, firstly check that your phone’s software is up to date. Secondly, open the Nokia My Device app and select Device monitor and run the diagnosis test. If the diagnosis results are inconclusive or an issue is detected, then you should select one of the following options to get your phone repaired:

  • Request a pick-up for your phone or choose a drop off request in which you can submit the phone to repair at the nearest collection point or optionally
  • Book a visit to the nearest Nokia authorized service center
Did you find this helpful?