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How can I get my Nokia smartphone repaired if I find an issue with it?

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Servicing and repairs - For Pick up & Drop off serviceDevice
How can I close an app that has stopped working?How can I close an app?How can I clear the cache of an installed app?How can I remove an app from my phone?How do I move apps to an SD card?
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Insurance and extended warranty
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How can I get my Nokia smartphone repaired if I find an issue with it?

If you find any issue with your Nokia smartphone, firstly check that your phone’s software is up to date. Secondly, open the Nokia My Device app and select Device monitor and run the diagnosis test. If the diagnosis results are inconclusive or an issue is detected, then you should select one of the following options to get your phone repaired:

  • Request a pick-up for your phone or choose a drop off request in which you can submit the phone to repair at the nearest collection point or optionally
  • Book a visit to the nearest Nokia authorized service center
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