Effective September 16, 2019
Nokia Mobile Care is HMD Global's online consumer service that you can contact when you have an inquiry or a request concerning our products or services. You can contact us via the My Device application on your phone or by using the chat or email form found on the Nokia phones website. In some countries, we also have a call service available.
The personal data you provide to Nokia Mobile Care is processed for the purposes of providing customer service, answering consumer requests and developing our services and products.
Depending on your request and method of contacting us, we may collect the following information:
In connection with our support services, we can request to collect your phone identification number (IMEI) for checking the warranty period, insurance or other service connected to your phone.
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