Whilst our community is always open, the impact of coronavirus (COVID-19) means that some of our response times and language support has been affected. Please do bear with us, and stay safe.
See how we’re responding to help communities around the world.
Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.
Your Wi-Fi connection is active when network_wifi is shown on the status bar at the top of the screen. 1
Tip: If you want to track locations when satellite signals are not available, for example when you're indoors or between tall buildings, switch Wi-Fi on to improve positioning accuracy.
Did you find this helpful?
Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and a we'll connect you to a support representative.
Tell us about your problem and we'll get back to you via email.
Check the location of your nearest Nokia phones Care center.
Find and share answers in the Nokia phones community.