As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.
When you switch your phone on for the first time, your phone guides you to set up your network connections and phone settings.
You can transfer data from a previous device to your device via your Google account.
To back up data on your old phone to Google account, refer to your old phone’s user guide.
Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.
Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.
Tell us about your problem and we'll get back to you via email.
Phone support is available 10 am to 7pm (CST) at +18337665420.
Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.
Tried self-help options and phone still not working? Let us take care of it.
We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.
Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.
Fill in the necessary details about your Product along with your own information.
Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.
We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.
Typically, within a day of repair or replacement, your Product is dispatched back to you.
Send us your unwanted devices for safe and secure disposal.
Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.
Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.
For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420.
California residents click here for information.
Los residentes en California pueden informarse aquí.