Shopping bag with items Shopping bag loading Google Account Warning Chevron right Chevron down Chevron up Arrow left Arrow upward Checkmark-outline Location New release /Mail Offer Privacy tip Language Account External link Facebook Instagram YouTube Twitter Mastercard Discover American Express Klarna Paypal Google Pay

How can I safely clean and disinfect my Nokia phone?

Skip to main content
Black Friday offers: get early access only by signing up for news and offers. Sign up now
Support home

Support Topics

DeviceWarranty, maintenance and service contractsShopping onlineServicing and repairs
Cleaning your mobile phone
How can I safely clean and disinfect my Nokia phone?

How can I safely clean and disinfect my Nokia phone?

Before you get started

  • Wash your hands for a minimum of 20 seconds with hand soap before cleaning your handset.
  • Ensure your phone is unplugged from any wall outlets, docking stations, or wired connection.
  • Remove the case from your phone if you are using one.
  • Ensure any openings or ports on your phone are closed where possible.

Which products you should not use on your smartphone or feature phone

  • Do not use hand gels, abrasive wipes or chemicals (including bleach and pure alcohol) on your handset, since this can damage the protective coating on your phone.
  • Do not submerge your phone in cleaning agents or apply cleaning fluids directly to your handset, as this may cause damage to the device.
  • Avoid using any abrasive materials that could scratch and damage your mobile phone.

How to clean your smartphone or feature phone using water and hand soap

  • Lightly wipe your phone with a damp microfibre cloth with water and hand soap watching out not to wipe any liquid into any of the openings.
  • Dry your phone with a clean microfibre cloth to ensure no moisture remains, and to ensure any potential marks are removed.

How to safely disinfect and clean with an alcohol wipe

  • Using a 70% isopropyl alcohol wipe, lightly wipe your phone while avoiding any open ports or openings. These should be available from most pharmacies depending on stock.
  • Wipe your handset with a clean microfibre cloth to ensure no moisture is present, and to remove any potential marks.
Did you find this helpful?