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Device
Cleaning your mobile phone
Apps and app settings
Battery and charging
Camera and photos
Files and storage
GPS, Bluetooth, and other connections
Issues, support and device information
Language and input settings
Networks, Wifi and mobile data
Security and privacy
Software and updates
Ringtones and personalization settings
SIM cards, contacts and calling
Media and other features
Nokia 3.1 Plus update error
Servicing and repairs
Check if your warranty is valid
Warranty coverage information
Repair or replacement
Shopping online
Order information
Shipping information
Returns and cancellations
Privacy
Support and repairs
My Account
Other

Order information

How can I manage my order?
What payment methods can I use?
Is there a maximum amount of products I can order at once?
Why is my payment not going through?
When will my credit card be charged?
How do I get a copy of my receipt?
Can I change the recipient of my order?
Where can I check my order status?

Shipping information

How can I track my order status?
How much are the shipping costs?
Can I change my shipping address?
My goods arrived damaged. What should I do?
Do you ship to my country?

Returns and cancellations

I've made an order with several items, but I want to return some of them. Do I have to return the whole order?
How long do I have to return an item?

Privacy

Do you store my payment details such as my card number?

Support and repairs

How can I contact support?

My Account

What are the benefits of creating an account?
How can I create an account in the Nokia phones store?
I don't know the password for My Account, what should I do?
Do I need to create an account to make a purchase?
How can I delete my account?

Other

Can I make an order free of VAT?

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Phone support is available 10 am to 7pm (CST)

+1 833 766 5420

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