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    IP Networks and Services Troubleshooting

Nokia IP Networks and Services Troubleshooting

Ways to learn:
Instructor-led | Self-study materials | Learning Labs

Course overview

The hands-on course is designed to provide participants with the skills and knowledge to maintain high service availability. The course builds a strategy for troubleshooting the network equipment and protocols that support the network. Lab exercises will introduce problems at Layers 1, 2, and 3, which students must solve.

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Ways to learn

Instructor-led

Virtual delivery with live instruction and hands-on labs.


Course number: 3FL30642AAAAZZZZA
Duration: 4 days
Price: €3,600 (regional discounts may be available)

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Self-study materials

Access the same materials from the hands-on course in a secure PDF format.


Course number: 3FL30642-M-2108
Duration: N/A
Price: €450 (regional discounts may be available)

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Course objectives

 

After completing the course, students should be able to:

  • List and implement the tools available for data collection and monitoring
  • Understand how to implement Cflowd
  • Configure SAA for real-time monitoring and reporting
  • Implement various security tools
  • Configure deep packet inspection (DPI)
  • Understand a variety of methodologies and techniques for troubleshooting
  • Diagnose and isolate hardware failures
  • Examine and diagnose problems with event logs
  • Isolate Layer-1 network problems
  • Isolate Layer-2 network problems
  • Resolve issues related to MTU and encapsulation
  • Isolate Layer-3 network problems
  • Solve Layer-2 and Layer-3 VPN problems
  • Diagnose and repair MPLS problems

Prerequisites

Course modules

Module 1 –  Troubleshooting Introduction
 

Module 2 – Network preparation

  • Data collection and monitoring  (logging, filter logs, Cflowd, log files, mirror service, SAA)
  • Security  ( IP/MAC filters, Policy Based Forwarding on VPLS, Nokia AA, CPM filters/queues, management access filers)

Module 3 – Incident isolation

  • Techniques for troubleshooting
  • Hardware (common issues, show commands, log filtering)
  • Layers 1 and 2 (port stats, Log filtering, MTU, debug, loopback)
  • Layer 3 (OSPF/ISIS/BGP)
  • MPLS (LDP, RSVP)
  • Services (SAP, SDP, VPLS, VPRN)