Mega trends.
Massive insights.
New research from Nokia and Oliver Wyman sheds light on how the world’s service providers are dealing with disruption and defining their futures.
Explore the reports
Service providers are shifting their strategies in response to changing customer expectations, new competitors
and differentiating business models.
Executive guide for operations
This guide outlines three megatrends in telecommunications and provides recommendations for IT and operations leaders.
Executive guide for marketing
This guide provides recommendations for marketing and product leaders.
Preparing for 5G
Be the first to market to offer not just mind-blowing 5G speeds, but entirely new capabilities. It’s going to be extraordinary. There’ll be new services, revolutionary applications and endless business opportunities.
Watch the video (2 min 55 sec) to discover industry trends and learn how to prepare for 5G capabilities
Gain insights from related research
Customer experience advantage
In the years ahead, the success of your business will be determined by one thing: the customer experience.
Watch the video (1 min 36 sec) to learn how new expectations and standards will affect customer loyalty
Find out more about strategies of successful CSPs
Focusing on the challenges of business growth, operational efficiency, customer experience and innovation, our study identified three “megatrends” common across the industry, in every region and service provider segment. Read more about the following strategic responses to telecom industry trends:
Learn how you can…
Be the first to market to offer mind-blowing 5G speeds and accelerate your customer’s digital experience.
Discover how connecting intelligence in the 5G era helps you meet everyone’s expectations.
See how to simplify your operations and connect the network to the business.
Get more insights
Gain insights into 5G strategy best practices based on research conducted in partnership with Analysys Mason.
Based on interviews and a global survey of CSPs, explore the strategic and business opportunities enabled by AI, and approaches to overcome the barriers to implementation.
Discover how to connect the network to the business in our video series
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