Services for mobile networks
Maximize the business value of your network lifecycle
With the increasing adoption of 5G, the network complexity is growing, which requires intelligent solutions to keep the subscribers connected and happy.
Investing in the best radio products is the first step. To make a significant impact on your business outcome, an equally important step is actively driving the entire lifecycle of your radio network. We have designed our Services for Mobile Networks to support you all the way.
Why are infrastructure services important for mobile network operators?
With the increasing complexity of mobile networks, operators need to look beyond infrastructure investments. Driving the network lifecycle actively across the phases of network design and optimization, deployment as well as network care is business critical.
Doing nothing is not an option –with countless inter-dependencies, thousands of configuration parameters per cell site, and tens of thousands of beam patterns to match the traffic patterns in the network, handling everything manually is no longer an option.
By leveraging the right services from Nokia in each phase and utilizing digital platforms with artificial intelligence, you create massive impact on network performance, revenues, total cost of ownership (TCO) and sustainability – all contributing to the business value of your mobile network.
Achieve optimal network performance with AI and digital twin based services
At Nokia, we leverage a unique combination of digital twins, AI, and automation to provide an in-depth and unbiased view of your radio network.
In this blog, Samir Kumar explains how using a digital twin helps gather insights from the network data and optimize the site performance based on the data.
Based on our experience in the field, this approach is 20 percent faster than the manual-driven methods and reduces site visits by 30 percent. The reduction in physical site visits minimizes the risk of related incidents.
How to maximize the business value of your mobile networks
In the telecommunications industry, we often talk about the benefits and business value of the mobile communications technology, and how digitalization impacts the economy overall. However, it’s important to acknowledge that the business value of a mobile network is not dependent only on the installed radio equipment. It’s equally dependent on the way the entire network is designed, optimized, deployed and maintained – the full lifecycle of a network.
How can Nokia help maximize network business value with services?
At Nokia, we have a unique approach that combines innovative digital platforms and service expertise. Our service experts understand the intricacies of radio networks and the capabilities of our products as they are working closely with our R&D. We can help you plan and drive the network lifecycle, maximizing the business impact.
Our comprehensive digital approach helps you:
- optimize your network for high performance and low energy consumption
- accelerate time-to-market for the latest technologies such as 5G
- maximize the productivity of your people and assets.
What services for mobile networks does Nokia offer?
We have a comprehensive service offer for all phases in the network lifecycle including: Network design and optimization, Network deployment and Network care.
Network planning and optimization
Become the network performance and sustainability leader
Network design lays the foundation for the entire business value of the network. It has long-lasting effects on performance, sustainability, and costs. Did you know that in this phase, artificial intelligence and digital twin technology can significantly shorten the time to reach your target performance? We have seen 30% faster RAN design and performance optimization results when leveraging AI and digital solutions.
- 20% lower energy consumption
- Powered by AI and digital twin technology
Network deployment services
Reduce time-to-market with first-time-right quality
We can help you shorten time-to-market by 30% with our entirely digitalized network deployment services. Digital site surveys and site documentation replace the heavy paperwork, and our digital twin technology makes site engineering easier and more efficient. Accelerating new mobile network deployments with top-quality digital engineering right from the start creates a massive competitive advantage and a positive impact on revenues.
- 30% shorter time to market with 100% digitalization
- High degree of automation with predictable outcome
Technical Support Services for network care
Maximize network availability and personnel productivity
In a commercial production network, availability of service is essential to keep subscribers connected and happy. Our AI/ML based omnichannel technical support services for network maintenance can predict faults with accuracy and help resolve issues 30% faster by providing the right information to care engineers exactly when they need it.
We perform all services in the most sustainable way – minimizing your network’s energy consumption, avoiding drive tests, paper and site visits – and guarantee the security of your sensitive network data at all stages.
- Resolve faults 30% faster
- AI/ML based predictive analytics
What are the benefits of services for mobile networks?
As digital transformation picks up speed, our customers trust Nokia’s support across their entire network lifecycle. Some of our customer cases include:
Tier 1 operator in Asia Pacific achieved 23% improvement in Return on Investment and was able to reduce customer churn with our Smart CAPEX mobile network planning service.
When performing digital deployment of 15,000 sites for tier 1 operator in Asia Pacific, we reduced lead time by 30% and number of site visits by 33%
For a tier 1 operator in the U.S., we provided full transparency of what is going on in their network. Our Nokia Digital Assistant and learning solutions helped care engineers accelerate issue resolution by 40%.
nodes upgraded per year
sites designed and optimized
AI/ML driven quality and Health & Safety checks
sites deployed per year
customers on Nokia Digital Assistant
Why Nokia services for mobile networks?
Design & optimization
Network performance and energy efficiency leadership with Nokia‘s analytics ecosystem
Become the network performance and sustainability leader with fast, accurate and comprehensive RAN design and optimization results. Nokia’s unique connected analytics ecosystem and the deep, certified expertise on latest Nokia products get you 20% network performance gain at 20% lower energy consumption.
Deploy
Time to market turbo for new network tech powered by all digital agile deployment platform
Propel and de-risk the time to market for new network technology and future scenarios with Nokia’s digital deployment for complete and predictable outcomes - from project planning to acceptance – be 30% faster than competition and outpace them with first-time-right quality.
Care
Superior technical support service experience and network availability with Nokia‘s AI/ML driven support
Maximize the availability of your network and the productivity of your people with Nokia’s AI/ML powered omni-channel technical support services for fast and predictive support – resolve cases 30% faster and predict faults with 90% accuracy in advance.
Learn more about services for mobile networks
Blog
Nokia and partners are driving the fusion of AI, Cloud and RAN
Blog
Nokia and Samsung Electronics achieve 6Gbps downlink speeds with 6CC 5G Carrier Aggregation
Blog
Harnessing the power of AI in autonomous RAN operations
Blog
Investments in Nokia RAN today are investments into the future
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