Services for mobile networks

At Nokia, we leverage a unique combination of digital twins, AI, and automation to provide an in-depth and unbiased view of your radio network.

In this blog, Samir Kumar explains how using a digital twin helps gather insights from the network data and optimize the site performance based on the data.

Based on our experience in the field, this approach is 20 percent faster than the manual-driven methods and reduces site visits by 30 percent. The reduction in physical site visits minimizes the risk of related incidents.

In the telecommunications industry, we often talk about the benefits and business value of the mobile communications technology, and how digitalization impacts the economy overall. However, it’s important to acknowledge that the business value of a mobile network is not dependent only on the installed radio equipment. It’s equally dependent on the way the entire network is designed, optimized, deployed and maintained – the full lifecycle of a network.

At Nokia, we have a unique approach that combines innovative digital platforms and service expertise. Our service experts understand the intricacies of radio networks and the capabilities of our products as they are working closely with our R&D. We can help you plan and drive the network lifecycle, maximizing the business impact.

Our comprehensive digital approach helps you:

• optimize your network for high performance and low energy consumption
• accelerate time-to-market for the latest technologies such as 5G
• maximize the productivity of your people and assets.

Become the network performance and sustainability leader

Network design lays the foundation for the entire business value of the network. It has long-lasting effects on performance, sustainability, and costs. Did you know that in this phase, artificial intelligence and digital twin technology can significantly shorten the time to reach your target performance? We have seen 30% faster RAN design and performance optimization results when leveraging AI and digital solutions.

• 20% lower energy consumption
• Powered by AI and digital twin technology

Reduce time-to-market with first-time-right quality

We can help you shorten time-to-market by 30% with our entirely digitalized network deployment services. Digital site surveys and site documentation replace the heavy paperwork, and our digital twin technology makes site engineering easier and more efficient. Accelerating new mobile network deployments with top-quality digital engineering right from the start creates a massive competitive advantage and a positive impact on revenues.

• 30% shorter time to market with 100% digitalization
• High degree of automation with predictable outcome

Maximize network availability and personnel productivity

In a commercial production network, availability of service is essential to keep subscribers connected and happy. Our AI/ML based omnichannel technical support services for network maintenance can predict faults with accuracy and help resolve issues 30% faster by providing the right information to care engineers exactly when they need it.

We perform all services in the most sustainable way – minimizing your network’s energy consumption, avoiding drive tests, paper and site visits – and guarantee the security of your sensitive network data at all stages.

• Resolve faults 30% faster
• AI/ML based predictive analytics

As digital transformation picks up speed, our customers trust Nokia’s support across their entire network lifecycle. Some of our customer cases include: