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Services for mobile networks

Maximize the business value of your network lifecycle

With the increasing adoption of 5G, the network complexity is growing, which requires intelligent solutions to keep the subscribers connected and happy.

Investing in the best radio products is the first step. To make a significant impact on your business outcome, an equally important step is actively driving the entire lifecycle of your radio network. We have designed our Services for Mobile Networks to support you all the way.
 

Why are infrastructure services important for mobile network operators?

With the increasing complexity of mobile networks, operators need to look beyond infrastructure investments. Driving the network lifecycle actively across the phases of network design and optimization, deployment as well as network care is business critical.

Doing nothing is not an option –with countless inter-dependencies, thousands of configuration parameters per cell site, and tens of thousands of beam patterns to match the traffic patterns in the network, handling everything manually is no longer an option.

By leveraging the right services from Nokia in each phase and utilizing digital platforms with artificial intelligence, you create massive impact on network performance, revenues, total cost of ownership (TCO) and sustainability – all contributing to the business value of your mobile network.

Midsummer Launch 2024: Mark Atkinson, Senior Vice President & Head of Radio Access Networks, introduces Nokia AI Digital Assistant enhanced with LLM capabilities for care engineers and our customers

Midsummer Launch 2024: Mark Atkinson, Senior Vice President & Head of Radio Access Networks, introduces a new augmented reality application for deployment engineers and partners

Transform your business: Unlocking the power of AI and digital twin-based services

Have you ever wished you had a crystal ball to solve every challenge in network design, deployment and maintenance? If so, you are not alone. At Nokia, our experts don’t rely on magic, but they do leverage a powerful combination of AI/ML, digital twins and automation to help address your complex real-world problems and accelerate business outcomes.

In this brief, we highlight how Nokia's Digital Twin solutions, AI-based Predictive Engine and Digital Assistant provide a significant business advantage. Our Digital Twin platform is a comprehensive solution for network and site design, serving as the master source for all deployment processes. This platform, alongside our AI-Based Predictive Engine and Digital Assistant, elevates network reliability to a whole new level.

Achieve optimal network performance with AI and digital twin based services

At Nokia, we leverage a unique combination of digital twins, AI, and automation to provide an in-depth and unbiased view of your radio network.

In this blog, Samir Kumar explains how using a digital twin helps gather insights from the network data and optimize the site performance based on the data.

Based on our experience in the field, this approach is 20 percent faster than the manual-driven methods and reduces site visits by 30 percent. The reduction in physical site visits minimizes the risk of related incidents.

How to maximize the business value of your mobile networks

In the telecommunications industry, we often talk about the benefits and business value of the mobile communications technology, and how digitalization impacts the economy overall. However, it’s important to acknowledge that the business value of a mobile network is not dependent only on the installed radio equipment. It’s equally dependent on the way the entire network is designed, optimized, deployed and maintained – the full lifecycle of a network.

How can Nokia help maximize network business value with services?

At Nokia, we have a unique approach that combines innovative digital platforms and service expertise. Our service experts understand the intricacies of radio networks and the capabilities of our products as they are working closely with our R&D. We can help you plan and drive the network lifecycle, maximizing the business impact.

Our comprehensive digital approach helps you:

  • optimize your network for high performance and low energy consumption
  • accelerate time-to-market for the latest technologies such as 5G
  • maximize the productivity of your people and assets.

Safaricom Kenya: Winning the game with help from Nokia Digital Care Services

What services for mobile networks does Nokia offer?

We have a comprehensive service offer for all phases in the network lifecycle including: Network design and optimization, Network deployment and Network care.

What are the benefits of services for mobile networks?

As digital transformation picks up speed, our customers trust Nokia’s support across their entire network lifecycle. Some of our customer cases include:

Tier 1 operator in Asia Pacific achieved 23% improvement in Return on Investment and was able to reduce customer churn with our Smart CAPEX mobile network planning service. 

When performing digital deployment of 15,000 sites for tier 1 operator in Asia Pacific, we reduced lead time by 30% and number of site visits by 33%

For a tier 1 operator in the U.S., we provided full transparency of what is going on in their network. Our Nokia Digital Assistant and learning solutions helped care engineers accelerate issue resolution by 40%.

1 ,3 million

nodes upgraded per year

945,000+­

sites designed and optimized

8+ million

­ AI/ML driven quality and Health & Safety checks

260,000+

­sites deployed per year

 

500+

­customers on Nokia Digital Assistant

Why Nokia services for mobile networks?

Design & optimization

Network performance and energy efficiency leadership with Nokia‘s analytics ecosystem

Become the network performance and sustainability leader with fast, accurate and comprehensive RAN design and optimization results. Nokia’s unique connected analytics ecosystem and the deep, certified expertise on latest Nokia products get you 20% network performance gain at 20% lower energy consumption.

Deploy

Time to market turbo for new network tech powered by all digital agile deployment platform

Propel and de-risk the time to market for new network technology and future scenarios with Nokia’s digital deployment for complete and predictable outcomes - from project planning to acceptance – be 30% faster than competition and outpace them with first-time-right quality.

Care

Superior technical support service experience and network availability with Nokia‘s AI/ML driven support

Maximize the availability of your network and the productivity of your people with Nokia’s AI/ML powered omni-channel technical support services for fast and predictive support – resolve cases 30% faster and predict faults with 90% accuracy in advance.

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