Nokia Corteca
AI-based Wi-Fi management in the cloud
Advanced mesh networking in the home
Corteca AI: helping operators run smarter home networks
From empowering key users to enabling autonomous cognitive networks
Corteca AI boosts home broadband experiences while helping operators improve operational efficiency.
Acting as an intelligent assistant, it supports care agents, network administrators, field technicians and even end users with proactive insights and simplified troubleshooting.
Built on an open and secure agentic AI framework, Corteca AI is designed to integrate seamlessly into telecom operators’ ecosystems.
Corteca AI Assistant
The always-on network expert
Key agentic AI capabilities
For care agent training
Provide continuous training to care agents by providing instant
answers to questions related to the Corteca Cloud.
For network analysis
Equip care agents with level 2 network analysis expertise and
help identify network issues with confidence.
For network troubleshooting
Assist care agents with level 2 like actionable troubleshooting
suggestions and tools to resolve network issues in complete
autonomy.
The business value for Wi-Fi management
- Mitigate the impact of high turnover of care agents, by accelerating the knowledge transfer and making it a continuous process
- Get clear and actionable step-by-step instructions on how to investigate most common network issue
- Minimize the need for technical escalations and ultimately reduce the average handling time of support requests
Higher peak performance
Faster issue resolution
Reduced churn through proactive care
Improved customer satisfaction
The only platform you need to manage and optimize Wi-Fi networks
See across your broadband network and straight inside your customers’ homes with the Corteca Home Controller.
Your helpdesk gets a real-time, holistic view of the in-home Wi-Fi network to solve issues quickly.
The network operations team can perform proactive Wi-Fi optimization across the whole network, eliminating interference between neighboring Wi-Fi networks.
The on-site technician gets access to the data needed to install and troubleshoot an in-home network.
Your customers get self-optimizing Wi-Fi with vastly improved performance, while you get detailed reporting of network KPIs to identify areas of improvement and upsell opportunities.
Enter the cognitive broadband era
Discover how AI agents help telecom providers boost end user
experience, increase operational efficiency, and accelerate
deployment across home and broadband networks
Corteca cloud
Corteca Cloud gives you control and flexibility over your Wi-Fi solutions with two products: the Home Controller, to manage Wi-Fi and broadband device deployments, and the Console, as the primary browser interface to the Home Controller.
Corteca device software
Nokia's in-home broadband devices are powered by Corteca, which enables them to detect and mitigate connectivity issues in real-time. The intuitive Mobile App allows customers to effortlessly self-install and manage their devices.
Corteca Applications
Through the Corteca Marketplace, you can "try and buy" applications that enhance the in-home broadband experience. Seamlessly incorporate cybersecurity, gaming optimization, enhanced video streaming and more into your customer offering.
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