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Operations support system (OSS) for power utilities

Keep costs low while improving performance in highly complex environments

Nokia Operations Support System (OSS) for power utilities makes it easy to manage the interdependencies among the applications, communications services and network technologies used to enable smart grids. It can help you overcome limitations in human resources and in-house expertise by using automation to overcome component failures and ensure consistently reliable and secure communications services. ​

Our OSS reduces the complexity and cost involved in managing the wired and wireless communications technologies and services you need for smart grid applications. It can help you cope with an explosion of new physical endpoints, network elements, applications, IP addresses and virtual networks. And it can ensure that your networks will carry traffic to support multiple applications, including SCADA, metering, video and voice. 

Solution components

Our OSS integrates components from many of our third-party supplier partners. We back it with OSS consulting, design, operations optimization, deployment and integration services. Options include a build, operate and transfer (BOT) approach or outsourced network management services that leverage the Nokia Global Network Operations Center (GNOC). Our experts can partner with you to develop the best OSS strategy based on business sense and your specific requirements.

Benefits and features

What can our OSS do for your business?

Our OSS provides a single pane of glass for managing your entire smart grid communications network. It supports automated operational processes for alarm management, inventory and workflow management.

Maintain highly reliable communication network services

  • Gain full visibility of what is happening across the network.
  • Consolidate management of legacy and next generation network technologies.
  • Provide a business-oriented view of network performance.

Respond quickly to outages and emergencies

  • Significantly reduce the time it takes to identify, classify, and resolve network problems.
  • Make informed, real-time decisions based on root-cause analysis and service impact.
  • Reduce repair time and avoid unnecessary truck rolls.
  • Automatically generate trouble tickets and dispatch the right resources when needed.

Improve operational efficiency

  • Simplify the management of multivendor, multi-technology networks. ​
  • Ensure operational procedures are consistently followed. ​
  • Adapt to new services and technologies and changing business requirements. ​
  • Manage increased network complexity despite limited resources.

How Nokia can help

Our experts can use experience gained through hundreds of OSS projects worldwide to help you integrate and optimize the use of OSS products to achieve the best possible results. We use a proven methodology that leverages industry standards such as the TeleManagement Forum (TMF) Framework and Information Technology Infrastructure Library (ITIL) to deliver solutions that will meet your utility’s specific requirements.

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