Network Analytics

Turn data into knowledge that improves network and business performance

Holistic insights ensure a better network and better customer experience. Having a complete view across mobile and fixed networks, and home and access networks lets you see

how the services are being used at any given time, e.g., across network technologies 4G & 5G
who are the customers who are unable to access services or have network experience incidents
which device models (mobiles, home devices, IoT) are causing experience degradations

Network Analytics monitors and troubleshoots the service quality, service usage, and traffic in real-time at a network-wide level down to individual cells for subscribers and devices in mobile and fixed networks. It enables visualization of network performance to operations, customer care, marketing, and sales from a subscriber perspective. Real-time information about network capacity and traffic patterns helps to prevent network problems from happening.

Real-time visibility to subscriber activity across mobile and fixed domains enables the operations teams to stay on top of what is happening in the network.

operations to detect and troubleshoot subscriber issues rapidly
customer care to discover and resolve problems as soon as they are experienced
network planning for more effective investments based on insights on network resource usage
identify the most popular device models and those that cause the most issues
monitor services uptake in real-time

Case study