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Operations support system (OSS) for power utilities

Keep costs low while improving performance in highly complex environments.


One of the key challenges utilities face with the advent of Smart Grid is the increased complexity of managing the communications services that deliver Smart Grid applications. Multiple wired and wireless telecommunications technologies will be leveraged to deliver Smart Grid. There will be an explosion of new physical endpoints, network elements, applications, IP addresses and virtual networks. The networks will carry traffic to support multiple applications including SCADA, metering, video, voice and more.

Nokia's Operations Support System (OSS) enables utilities to manage the interdependencies among the different applications, communications services, and network technologies used to deliver Smart Grid. A failure in any single component could impact the entire Smart Grid delivery capability. Through automation, the OSS helps ensure consistently reliable and secure communications services for Smart Grid, despite limited resources in terms of headcount and in-house expertise.



Nokia OSS integrates components from multiple third-party suppliers with which Nokia is a leading partner.

Nokia provides OSS consulting, design, operations optimization, deployment and integration services. Options include a build, operate and transfer approach or outsourced network management services that leverage the Nokia Global Network Operations Center (GNOC). Our experts partner with utilities to develop the best strategy based on business sense and customer-specific requirements.

Features and benefits

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