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NSP Network and Service Assurance

Course Number: OP00084-V-2107
Course Duration: 3 days (including lectures and hands-on lab exercises)
Price: $2,300 US

Course Overview

This highly interactive, 3-day instructor-led course will equip service providers, mobile operators, enterprise and vertical customers with specialized skills, techniques, and best practices for quickly troubleshooting and resolving network and service problems using NSP, including:

  • Monitoring, optimizing, and troubleshooting at the network and service levels
  • Ensuring continuous service excellence and reliable performance using NSP
  • Includes extensive hands-on training and practical lab exercises

Course Objectives

After completing the course, students should be able to:

  • Manage alarms and effectively use them to identify the source of problems in the network
  • Use the Fault Management, Network Supervision and Service Supervision applications to troubleshoot network and service issues



  • Use NFM-P statistics, navigation trees, topology views and OAM tests as troubleshooting tools
  • Apply these tools and other best practices to identify, correct and verify problems with network routing and service configurations

Course Modules

Module 1 – NSP Assurance Overview

  • Network Services Platform (NSP) overview
  • NSP assurance capabilities and benefits
  • NSP assurance applications and tools

Module 2 – Fault Management Assurance

  • Application and alarm settings
  • Top unhealthy NEs
  • Inspector
  • Top problems
  • Alarm lists
  • Root cause and impacts
  • Current alarm distribution and alarm hierarchy
  • Fault management use case
  • Email policies
  • MD based fault management
  • IP/optical alarm correlation
  • APIs and KAFKA

Module 3 – Network Supervision Assurance

  • Supervision groups and views 


Module 4 – General Tools

  • Navigation trees
  • Topology views

Module 5 – Service Test Manager (STM)

  • OAM tests for troubleshooting
  • OAM test parameter configuration
  • Create and execute OAM test
  • Test suites

Module 6 – Statistics for Troubleshooting

  • Statistics collection types
  • Statistics plotter
  • Threshold crossing alarms

Module 7 – Service Supervision Assurance

  • Service overview
  • Investigating service alarms
  • Service supervision
  • Troubleshooting common L2 service issues
  • Troubleshooting common VPRN issues

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