Contact ION Learning Services to answer your Optical Network Certification questions.
Please expect a response within 2 business days.
Check out our frequently asked questions to see if others have experienced the same issue.
Frequently Asked Questions
Please go to https://networks.nokia.com/cpc/courses for updates on course availability.
Courses are offered in English.
ONC courses are offered virtually and in various locations worldwide. To find a class delivery in your area, go to 'Courses', click on the course and scroll down to find the schedules. Courses can also be taken in a virtual classroom.
For information on course prices, go to https://networks.nokia.com/cpc/courses.
To register for a course, go to https://networks.nokia.com/cpc/courses.
Send an email to firstname.lastname@example.org for course scheduling requests, and we will try to accommodate you to the best of our abilities.
Digital Rights Management (DRM)
DRM (Digital Rights Management) allows authors to protect their work from theft and unnecessary access, while ensuring that authorized users can easily access their material.
To view Nokia ONC DRM protected materials, you need:
- Internet connection
- Recent version of Adobe Reader
- FileOpen plugin
You can download and install the FileOpen plugin from the following location: http://plugin.fileopen.com/all.aspx
At this moment, only Nuage Networks VCP and Nokia ONC material are DRM protected.
Assuming you have accessed your courseware on a specific device before, you can continue to re-access it on said device for up to 7 days without internet connection. After the 7th day, the material will be inaccessible until you have a chance to reconnect to the internet and provide login details again. You must be connected to the internet the first time you open DRM protected courseware.
You can access your material on up to 6 devices.
Please contact email@example.com outlining a reason to place a request for more devices.
Viewing courseware on mobile devices is not officially supported nor recommended as the material can be large and difficult to read on a small screen. FileOpen does feature apps you can download on various mobile operating systems; you may choose to authorize your mobile devices and view material on them at your own discretion
Your DRM username password should have been sent to you in an email when you received your materials. If you did not receive the email or have lost the email, please contact firstname.lastname@example.org.
Presently, you are unable to change your DRM password. If you feel your password needs to be changed, please contact email@example.com
For more information about courses, please send your inquiries to firstname.lastname@example.org.
Please go to 'Exams' for updates on exam availability.
In order to register for an exam, you will need to create a Pearson VUE account. See the exam scheduling instructions for more details.
Pearson VUE offers numerous testing centers worldwide. For the closest testing center to you, please see their test center search function here. In the case that there are none available, please contact email@example.com for more assistance.
The following information is required for registration:
- Last Name, First Name
- Company Name
- Email Address
- Telephone Number
- Street Address
- Exam Name and Number (you will have a select option)
- Payment Method
- Candidate ID
You will have to create a new Pearson VUE account for Nokia exams. For more information, please see our scheduling instructions.
Please email firstname.lastname@example.org to receive a new voucher.
Please ensure you bring 2 pieces of valid identification to your exam. Each exam may have different requirements, you can find more information on requirements by selecting ‘Testing Policies’ while viewing an exam on the Pearson VUE webpage.
Please sign in to your Pearson VUE account to view cancellation and rescheduling options.
Written exam prices are $125 USD.
The passing mark for all Optical Network Certificationexams is 80%.
All written and practical exams are offered in English only.
All Optical Network Certification written exams have 40 questions.
Students are eligible to re-take Optical Network Certification written exams at any time, even if they have failed.
There is no required waiting period before re-taking a written exam. For lab exams, however, you must wait at least one month before re-taking the exam.
There is no limit to the number of times you can attempt to re-take an exam.
There is no time limit; you can take as long as you want to register for and complete an exam.
It may take up to five (5) business days for Nokia to receive an exam result. Once we receive your Optical Network Certification exam result, our system will automatically send you an email acknowledgment of your result.
After receiving your exam results, you will be sent an email, from Credly's Acclaim digital credential platform, prompting you to claim and display your digital badge.
For more information about exams, please send your inquiries to email@example.com.