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Building your IT strategy for a real-time healthcare system

Right now, Healthcare Delivery Organizations (HDOs) are undergoing tremendous change driven by constant technology advances and the strategic pressure to deliver value-based care. Top of mind for most healthcare leaders is how to improve operations and enhance care while also ensuring the more efficient use of time and resources. The answer is becoming apparent: HDOs need to move towards creating a Real-Time Health System (RTHS) model that can support and deliver a radically more connected, aware, and patient-centric approach to clinical care.  

Top analysts believe this is exactly the right approach. In its recent research report, ‘The Real-time Health System Architecture for Health Delivery Organizations’[1] Gartner says, “HDO CIOs are grappling with the complexities of the digital era and aligning their resources to shape the future technology platforms for their organizations. Gartner sees the RTHS as the next evolutionary phase of technology-based change that arises from the electronic health record (EHR)-centric era and bridges to the longer-term era of precision medicine and digital care delivery.” Question is, how to get there?

The paradigm shift to an RTHS calls for an adaptive technology architecture that can sense, direct, and change processes as needed. An RTHS uses situational and operational intelligence ‘in the moment’ to determine when IT change or clinical intervention is needed. In so doing, it eliminates system waste and latency, accelerates workflows and business processes, balances resources with demand and improves care quality.

Gartner states, “The RTHS focuses on delivering value to health consumers while fully exploiting the organizational benefits of more streamlined and efficient orchestration of that value creation. The set of technologies of the RTHS forms the foundation and structure for a related vision around digital care delivery, mass personalization of consumer engagement and real-time healthcare administration.”

To deliver real-time care, your IT infrastructure needs to be highly reliable and accessible anytime and anywhere — however the reality is that most HDOs don’t yet have the IT foundation to support this vision. Disjointed data silos and disparate underlaying networks that need to be manually configured are no longer fit for purpose in this era of real-time responsivity. CIOs and network architects instead need to start embracing innovative cloud approaches and cutting-edge SD-WAN networking technologies that can be automated and centrally managed across their extended healthcare system.

Why not learn more about the critical layers of the real-time health system architecture by reading Gartner’s research report? It outlines the core characteristics and capabilities of the Real-Time Healthcare System (RTHS) and provides insight into the groundwork a healthcare provider CIO needs to move from conceptual and strategic thinking to implementation and action.

Get the report now.


GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

[1] Gartner “The Real-Time Health System Architecture for Health Delivery Organizations,” 11 May, 2018.

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Cindy Bergevin

About Cindy Bergevin

Cindy leads enterprise healthcare marketing at Nokia where she reaches out to healthcare systems around the world to help them with their digital transformations in order to become real-time healthcare systems. Tweet @CindyBergevin

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