Continuous learning is one of Nokia’s set of core principles that drives who we are as a company. A commitment to continuous learning that enables our employees, customers and partners to grow professionally and achieve peak levels of performance.
Investing in learning is more than a “nice-to-do", it has grown into a business imperative. A few reasons why:
A highly knowledgeable and skilled workforce is better able to sell and service the company’s products, providing a key competitive differentiator in the market.
Customers who receive top-quality training can more quickly deploy and become proficient in their use of a company’s products, leading to increased satisfaction and loyalty.
And with regards to the business impact of employee learning:
- 94% of employees would stay longer at a company if it invested in their careers (LinkedIn)
- Companies that invest in employee training enjoy 24% higher profit margin versus those that don’t (Huffington Post)
- 87% of millennials say professional growth and development are top priorities (Gallup)
So how is Nokia embracing this challenge? A few recent and upcoming highlights.
- Global Days of Learning 2019. Today, we will complete our annual celebration of learning: a 3-day event for all Nokia employees to join virtual presentations delivered by thought-leaders from across the company, along with in-person events at Nokia locations around the world. Topics include technology, operations and business skills.
- Recently, we launched our newly upgraded Customer Learning Store. Nokia’s learning “storefront” for convenient browsing of our latest course offerings, certification programs, news and information, training locations, customer support and more.
- On our intranet we provide our people with Nokia’s Learning Index – a convenient online tool that enables employees to monitor their commitment to learning and to feel proud of their achievements. Points are awarded for completed training and information-sharing, with bonus points given for priority learning. One year after the introduction of the Learning Index our employee learning hours rose by 48%.
Learning at Nokia is far more than compliance training for employees or something you fit in when you have extra time. Today, continually enhancing one’s knowledge and skill sets is a business essential, a talent acquisition and retention strategy and a competitive advantage for Nokia.
For more information on Learning at Nokia, check out the EDU Story video.
Share your thoughts on this topic by joining the Twitter discussion with @nokia using #learning and #renewal
