Adapt your operations in response
Evolve your operations to meet the COVID-19 reality
The lockdowns and stay-at-home orders put in place to slow the spread of COVID-19 have made reliable, high-quality connectivity and services more vital than ever before — and communications service providers (CSPs) are under pressure to keep up. CSPs around the world are grappling with four operational challenges during the COVID-19 crisis:
- Securing their networks and data
- Maintaining operational continuity
- Adapting to new traffic patterns
- Assuring quality for key services
CSPs can address these challenges by applying closed-loop automation, artificial intelligence and machine learning to make their operations more efficient and effective. Nokia offers a proven portfolio of solutions that can be deployed remotely, often in just hours, to alleviate the pressure brought by COVID-19.
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Securing their networks and data
The unprecedented and unusual network traffic patterns that have emerged with COVID-19 are making it harder to detect anomalies and suspicious behavior. Automated processes powered by machine learning and artificial intelligence help address these security challenges head-on by scanning dynamically for threats and recommending effective mitigations.
Maintaining operational continuity
Customers who rely on the network to stay connected, informed and entertained have little tolerance for outages and service degradations. Intelligent analytics and self-organizing network (SON) technology make it possible for CSPs to meet the highest expectations by automating the network’s ability to monitor and optimize its own performance proactively and in real time.
Our AI-as-a-service that keeps networks healthy by predicting, diagnosing and resolving quality-affecting issues.
The industry’s largest collection of SON modules to create a self-configuring, self-healing and self-optimizing network.
Adapting to new traffic patterns
Traffic has shifted to the suburbs, Wi-Fi usage is up, mobile is down, and some CSPs experienced an entire year of traffic growth in just two weeks. That’s too much change to keep pace with manually — but AI-driven analytics and carrier-grade software-defined networking can bring much-needed relief.
A unified, automation-native, end-to-end service lifecycle orchestration platform for mobile and fixed services.
A suite of ready-to-use applications for automating IP and optical networks to help CSPs respond quickly to fast-changing demand.
Assuring quality for key services
As more people turn to streaming video and online gaming, the greater the potential for the quality of experience to suffer. Maintaining service quality requires near real-time visibility into how apps are being used — and how customers perceive their performance. Predictive analytics and an integrated dashboard view make it possible to keep priority services functioning at their best.
Why Nokia for operations?
Nokia is an automation forerunner and partner that CSPs can rely on during their transformation journey. We have the industry’s best and broadest set of solutions to automate network, service, and security operations. Our applied innovation and collective wisdom provides a credible pathway for CSPs to scale AI and automation. Nokia delivers proven business outcomes, offering CSPs a choice of flexible delivery and commercial models. We enable CSPs to boost productivity 100x fold; launch new services in minutes; deliver guaranteed quality; and automate the detection and resolution of cyber threats.