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Corteca Home Controller

Advanced Wi-Fi management with real‑time, network‑wide control

Overview

The only platform you need to manage and optimize Wi-Fi networks

See across your broadband network and straight inside your customers’ homes with the Corteca Home Controller. 

  • Your helpdesk gets a real-time, holistic view of the in-home Wi-Fi network to solve issues quickly.
  • The network operations team can perform proactive Wi-Fi optimization across the whole network, eliminating interference between neighboring Wi-Fi networks.
  • The on-site technician gets access to the data needed to install and troubleshoot an in-home network
  • Your customers get self-optimizing Wi-Fi with vastly improved performance, while you get detailed reporting of network KPIs to identify areas of improvement and upsell opportunities.
  • In addition, you can install the new value-added Corteca Applications on selected broadband devices to try them out.

Benefits and features

Reduce operational expenses

  • Shorten helpdesk calls and reduce truck rolls, enabled by the real-time holistic view on the in-home networks
  • Solve many issues before they are even noticed
  • Advanced troubleshooting solves any other problems quickly

Optimization

  • Advanced algorithms perform proactive optimization of Wi-Fi parameters
  • Detailed KPI reporting allows fast identification of improvement opportunities
  • With an extension, you can also troubleshoot problems in the FWA gateways

Device management

  • Easy-to-use app to manage the network and services
  • Cloud platform for the helpdesk and network operations teams
  • TR-369 (USP) support for multi-vendor networks

Marketplace

  • Get easy access to new, value-added Corteca Applications
  • Install new Applications on selected broadband devices to try them out

Industry’s first TR-369-based platform with three use cases

The Corteca Home Controller uses the Broadband Forum’s TR-369/USP for the following management capabilities:

  • Device management (software lifecycle, configuration management, alarms, remote diagnostics, etc.)
  • Wi-Fi management (real-time holistic view on the in-home network, network-wide visibility, proactive troubleshooting, automated Wi-Fi optimization)
  • Application container management (install, uninstall, activate, deactivate, etc. new value-added services both in individual and bulk operations)

Due to the TR-369 support, the Home Controller can also operate in a multi-vendor network.

A single, powerful console for management and visibility

The Home Controller is accessed through the Corteca Console, an all-in-one browser interface. Depending on the login credentials, the operations staff get a specific view.

The various types of operational staff include:

  • Customer care (helpdesk)
  • Network administrators
  • On-site technicians
  • Nokia Level 3 support team
  • Fixed wireless access operations team

Your helpdesk agents get a real-time, holistic view of the in-home network. See the network topology, the devices connected and the traffic patterns, to quickly understand the situation and find a solution. They also get a 30-day history to check for past problems.

Your helpdesk agents also get easy access to new, value-added Corteca Applications, which they can install on selected broadband devices

Corteca cloud

Your network operations teams have the perfect tools for proactive Wi-Fi management. Clever algorithms automatically adjust settings for optimal Wi-Fi performance. Carry out advanced troubleshooting down to the device level, and get detailed KPI reporting across all the Wi-Fi access points in your entire broadband network.

Hear from our customers

Managed Wi-Fi helps LUS Fiber to deliver on customer satisfaction

Nokia WiFi Cloud Controller and Mobile App helping Telenor Sweden differentiate their Wi-Fi offer

Resources

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