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Software Delivery and Maintenance Services for core networks

Delivering customer satisfaction end-to-end

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A comprehensive set of innovative services to support Communication Service Providers during the design, installation, deployment and operation of their Core networks. From pre- to post-launch, we offer delivery and maintenance services that assure a seamless process for operators and full satisfaction for the users of the network. Our best-in-class, digitalized services are suitable for either greenfield environments or migrating legacy networks and aim for industry-leading speed, efficiency and reliability through the entire lifecycle of the network.

Delivery and Maintenance Services overview

Just as our customers are breaking down traditional boundaries between development and operations teams, we operate across our various service specialties as a single organization seamlessly supporting our customers from design through delivery to maintenance of the network. Consolidated services and maintenance teams with innovative tools and access to R&D, drive faster resolution and root cause analysis of complex technical issues. By putting continuous integration and continuous delivery (CI/CD) and automation as a cornerstone of everything we do, our focus is on achieving efficiencies, accelerating time to market and ensuring the reliability of network services for our customers. Highlights of our services portfolio include:
 

  • Core Delivery services
  • Test Automation services
  • Training services
  • Predictive network monitoring services
  • Core Assessment and Optimization services
  • Troubleshooting and Case Handling services
  • Update and Upgrade service

Delivery and Maintenance Services portfolio

Delivery and Maintenance Services’ benefits and features

One team, one goal

With our renewed MoO breaking down silos, our services will flow seamlessly delivering value to our customers every step of the way, supporting the whole lifecycle.

Improved quality

Our early direct access to R&D, influencing solution development and early testing improves quality of delivery.

Strong plan, quality execution

With our improved customer centric project management and team expertise, rigorous planning and risk management drives superior execution of our customers’ projects.  

Speed and reliability driven by automation

Continuous focus on reaching the next level of automation and CI/CD technics to drive project execution efficiency meeting customer deadlines.

World-class experts

Continuously trained and experienced pool of global experts engaged in customer project execution to assure quality of execution.

Ease and speed of issue resolution

Consolidated services and maintenance teams with innovative tools and access to R&D, drives fast resolution and root cause analysis of complex technical issues. SCD team’s ambition is to always beat our SLAs.

Why choose Nokia Delivery and Maintenance Services?

Experience you can trust

We are a trusted partner to Communication Service Providers all over the world, providing support for over 1,000 projects every year covering a wide range of product and solution deployments along with service-led portfolios and services. From pre- to post-launch, we offer delivery and maintenance services that assure a seamless process for operators and full satisfaction for the users of the network. Our best-in-class, digitalized services are suitable for either greenfield environments or migrating legacy networks. We aim for industry-leading speed, efficiency and reliability, making our services team a partner to rely on through the entire lifecycle of your core network.

700+

customers supported

650+

projects per year

400+

software products supported

44,000+

network element VNF/CNF instances deployed

100,000+

hours of training

63,000+

customer support cases/year

25,000+

software upgrades annually

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