Many public safety agencies are looking to adopt mission-critical broadband based on LTE networks. Among the changes this brings is the opportunity for first responders to use smart devices, giving them the power of evolved communications on the move. Smart devices are poised to become the new age Swiss knife for first responders.

Most public safety smart devices for LTE run on Android. Although this offers a flexible multipurpose OS for consumers, public safety agencies need something more specific to their operational needs and workflows.

Nokia Device Software Customization service meets this demand.

The service provides tailor-made Android firmware designed for the operational needs of public safety agencies. Traditional is seamlessly merged with new-age as first responders benefit from a familiar interface on top of the smart software which provides vital information at a glance. This bespoke experience is complemented with extensive ‘under the skin’ modifications to meet mission critical reliability, performance and security requirements. The firmware can be deployed across all types of Android smart devices, ruggedized or BYOD, meeting the minimum hardware specifications.

Nokia also provides technical support with mission critical service levels for the custom firmware throughout its lifecycle.