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Addressing human rights and right to privacy

Man standing on a mountain

As we produce equipment that enhances digitalization, we believe it’s our responsibility to ensure our communications technologies are used to respect, and not infringe, human rights and privacy. We strive to apply appropriate safeguards to protect people’s personal data against unauthorized use or disclosure.

We help ensure that our technologies and services are used to respect, and not infringe, human rights

Freedom of expression and users’ privacy rights are increasingly important issues for the ICT sector. We recognize our responsibility to help ensure that our technologies and services are used to respect, and not infringe, human rights.

The Nokia Human Rights Policy articulates our commitment to respecting human rights, and reinforces our commitment to due diligence in this area across all our businesses. In line with the policy, we conduct extensive risk assessments and human rights due diligence to mitigate the potential misuse of our products.

We also work with others in our industry to address the issue. We are a founding member of the Telecommunications Industry Dialogue (ID) on Freedom of Expression and Privacy. Influenced by the UN Guiding Principles on Business and Human Rights, the Industry Dialogue has published guiding principles that specifically address the issues of privacy and freedom of expression as they relate to the telecommunications sector. The principles explore the interaction and boundaries between a government’s duty to protect human rights and the corporate responsibility of telecommunications companies to respect these rights. We are committed to implementing the guiding principles of the ID and to reporting annually on our progress. The report is included in the Nokia People & Planet Report 2015.

We are also an official observer member of the Global Network Initiative, which focuses on creating a collaborative approach to protect and advance freedom of expression and privacy in the ICT sector.  We aim to become a full member in March 2017.

We address the challenge of balancing privacy and human rights with security

Starting in 2015, we have seen an emerging trend in the increased threat of terrorism and insecurity. Many countries around the world have suffered and continue to suffer at the hands of terrorism. As the terrorist threat evolves we will continue to face the challenge of balancing privacy and human rights on the one hand and with security on the other. There are no easy answers here, and the debate will evolve in different ways in different countries. While this happens we will continue to act in a way that is in keeping with our values.

We enhance our portfolio of security products and services

Information security is more important than ever. Operators, enterprises, and users are sharing and storing increasing amounts of information using communications technology – and we aim to be the most secure mobile broadband technology provider.

We build security into the design of all our products, and it is an integral part of our product creation process throughout the development life cycle. We continuously expand our portfolio of security products and services with both our own innovations and those from qualified partners.  In 2015, we launched our first product dedicated to Internet of Things (IoT) security: Mobile Guard for IoT, expanding our existing network-based malware detection and mitigation solution for smart devices to the IoT segment.