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Supplemental Privacy Policy

Nokia’s Privacy Statement explains how we process your Personal Data when you use our Products and Services. You can learn more about Nokia’s Privacy Policy at In addition, the following applies to your use of Nokia WiFi Products and Services (“Product(s) and Service(s)”).

These Products and Services are composed of Nokia WiFi network hardware devices and various software components (including mobile applications, web applications and sites, Nokia Home Portal and Product software) that may gather, store and process data. Our Products and Services will be provided using resources and servers located in various countries around the world.

By using our Products and Services or submitting data through them, you agree to the terms of Nokia´s Privacy Statement and this Supplement, and you consent to the collection and use of such data, as well as to the transfer outside of the country where you use the Products and Services in accordance with Nokia’s Privacy Policy.


What information do we collect?

When you are using Nokia WiFi Products and Services, we may need to collect data to provide you the Service as described in the Nokia’s Privacy Statement. As transparency and easy access are key factors for us, we have created the list below as an example of what data is processed in the following scenarios.

  • Personal Data means the data which can directly identify you. They include, among others, your email address, name, surname, phone number, IP address, mailing address, as well as any other information that is associated with the foregoing Personal Data that are automatically collected when you use the Products and Services, such as network internet providers, network bandwidth usage statistics, etc.
  • Personal data may include also Usage Data meaning data which correspond to your download, installation and/or use of the Services, for the purpose of improving the quality and performance of the Products and Services, including, but not limited to: Services versions downloaded, installed and/or used, debugging data, location information, traffic usage of individual devices, usage hours, device state and other usage information and analytics of usage data from your device network.
  • To the extent that a user submits Personal Data, such information is encrypted in transit.
  •  Feedback means any ideas, opinions, suggestions, and/or proposals (including any reports on bugs or errors in the Services) that you may voluntarily submit to Nokia. We may post your Feedback (and identify you) on our website with the purpose of improving our Products and Services and providing valuable insights to other users.


How do we address the privacy of children?

The U.S. Children’s Online Privacy Protection Act (“COPPA”) regulates online collection of information from persons under the age of 13. Although the Products and Services are designed to support families with children of all ages, the administration, configuration, and management of the Products and Services (e.g. via the Nokia WiFi App) are intended for use by adults over the age of 18.

Please do not supply any Personal Data for a person under the minimum age through any of the Services or sites.

If you believe that you have provided, or that Nokia may have collected Personal Data for a person under the minimum age, please contact Nokia immediately at so that Nokia can remove such information from its files.


Why Do We Process Personal Data?

Nokia needs to process your Personal Data in order to provide you with the Products and Services, to ensure their functionality and security and provide warranty and care support and to manage the contents and preferences of your account.

We may need to use your personal data to develop and manage our products, services, customer care, sales and marketing.

We may combine personal data collected in connection with your use of the Products and Services with other personal data that we may have or that may have been provided by your Service Provider about you, unless such personal data was collected for a different purpose.

We may use your personal data to communicate with you, for example to inform you that our Product and Services have changed or to send you critical alerts and other such notices relating to our Products and/or Services, including available updates  of software applications and to contact you for customer care related purposes.


Do We Share Personal Data?

We may need to share your Personal Data with other Nokia companies or authorized third parties who process personal data for the purposes described in this Supplement. This may include your Service Provider for example providing services including customer service, managing and analyzing consumer data.  We require these third parties to act consistently with Nokia Privacy Policy and this Supplement, to use appropriate security measures to protect your personal data and to comply with any privacy or data protection law applicable to your Personal Data.


How can you contact us?

Nokia Technologies Oy of Karaportti 4, 02610 Espoo, Finland is the controller of your Personal Data. If you have any questions, comments or complaints about Nokia’s privacy practices, or would like to update your privacy preferences, please go to or contact our Group Data Protection Officer at:


Nokia Corporation c/o Privacy
Karaportti 3
P.O. Box 226
FI-00045 Nokia Group