My Personal Web: A Tutorial on Personalization and Privacy for Web and Coverged Services
01 January 2004
This tutorial will focus on personalization of web services, and of "converged" services, i.e. services that combine capabilities of multiple kinds of networks (wireline voice, wireless, data). We will address the issues of personalization and privacy which are central to making it easy for end-users to take advantage of the full range and flexibility of these services by sharing information while staying in control of how this information is going to be used. We will motivate the need for privacy-conscious personalization both for for end-users and service providers, provide examples of these services, and discuss technologies and standards that can be used. We will also discuss the many open problems in the area.