Tomorrow's Library Today

This paper covers four major topics. In it I describe what I see as the current environment for libraries in business as well as in the public sector. I describe a model or structure for looking at the future and influencing that future. To do so, I talk about the past. I describe how the library Network operated by AT&T Bell Laboratories has responded to a changing environment not only with the aid of electronic technology but also with other tools from the business world. Finally, I characterize the challenge we all face as a response to the real crisis for most institutions today, i.e., a changing environment.