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The telco industry is no stranger to openness. Networks deliver the most value when they’re interoperable, so even the fiercest of competitors are used to co-operating to define open standards. But the industry needs to take openness much further if it’s to capitalize on 5G and IoT opportunities. In this article, industry experts share insights on how embracing four dimensions of openness can spark a wave of customer-centric innovation for CSP’s.