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    Raghav Sahgal
Raghav

Raghav Sahgal

Chief Customer Officer

b. 1962

Raghav is Nokia’s Chief Customer Officer, responsible for driving customer success, strengthening strategic partnerships, and accelerating value realization across Nokia’s networks, software, and services portfolio. He leads Nokia’s global customer engagement strategy to ensure business outcomes for telecommunication providers and mission-critical enterprises are achieved for Nokia’s customers worldwide.

As former President of the Cloud and Network Services business at Nokia, Raghav led the transition for telecommunication providers and enterprises worldwide to 5G, secure AI-driven autonomous operations, and industrial digitalization. He was passionate about helping them embrace new business models and value creation opportunities with digital ecosystems. In October of 2024, Raghav joined the TM Forum Board of Directors, focusing on Autonomous Networks as part of his mission.

Previously, as President of Nokia Enterprise, Raghav positioned the business group as one of the market leaders in private wireless networks and achieved significant growth, delivering mission-critical networks and digital automation solutions to enterprises, including webscale and industrial businesses, as well as government entities.

Raghav also served as Senior Vice President of Global Sales and Market Services for Nokia Software, where he built the Global Business Center for the Nokia Software business group from the ground up, helping telecos and enterprises embark on their digital transformation journeys.

Prior to Nokia, Raghav served as President of the Asia Pacific & Middle East region at NICE Ltd., a worldwide, leading provider of cloud and on-premise software solutions, including advanced data analytics. He also held several global executive positions at Oracle, Comverse, CSG and Lucent Technologies, driving top-line growth.

Raghav holds a master’s degree in computer systems management from the University of Maryland in the US and a bachelor’s degree in computer engineering from Tulane University in the US. He also received an Executive Business Certificate in General Management from Harvard University in the US.

Raghav resides in Silicon Valley. He enjoys golf, running and globe-trotting, having lived all over the world, including his native India, Singapore, the US and the UK.
 

Career history:

  • President, Nokia Cloud and Network Services, 2021-2025
  • President, Nokia Enterprise, 2020-2021
  • Senior Vice President, Nokia Software, 2017–2020
  • President, Asia Pacific & Middle East, NICE Ltd., 2010–2017
  • Advisory Board Member, Orga Systems, 2010–2014
  • Vice President, Communications Business Unit, Asia Pacific & Japan, Oracle, 2008–2010
  • Chief Business Officer, Comverse, 2005–2006
  • Executive Vice President, Asia Pacific, CSG, 2002–2005
  • Vice President, Software Products Group Asia Pacific, Lucent Technologies, 2000–2002