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Our approach – Creating a more sustainable world

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We can have the greatest impact on sustainable development and help to achieve the UN Sustainable Development Goals through the technology solutions and innovations we produce, that connect people and things. Technology opens up a world of greater efficiency and opportunity, access to better health care and education, and more efficient use of natural resources for a more sustainable, safer planet. Technology connects the unconnected.


Our priorities

Based on the results of our materiality assessment of the key issues related to sustainability, we have grouped our sustainability activities under the following priorities:

  • Improving people’s lives with technology
  • Protecting the environment
  • Conducting business with integrity
  • Respecting our people in everything we do
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Highlights in 2017

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Awards and recognitions

We have received several awards and recognitions for our work in sustainability. These recognitions simply underline the hard work our employees do every day to drive sustainable development with and for our business, our customers and other stakeholders. These recognitions spur us on to do better. 


In February 2019, we were proud to be again recognized by the Ethisphere Institute as one of 2019's World's Most Ethical Companies for exemplifying and advancing corporate citizenship, transparency and the standards of integrity. The award is given annually by Ethisphere, a leading organization for corporate ethics and compliance, to a small and select group of companies, following a rigorous evaluation process into the company’s policies, processes, social responsibility, governance, and compliance culture. “World’s Most Ethical Companies” and “Ethisphere” names and marks are registered trademarks of Ethisphere LLC.


We were again confirmed as a constituent of the FTSE4Good Index Series following the June 2018 index review.

FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company) confirms that Nokia has been independently assessed according to the FTSE4Good criteria, and has satisfied the requirements to become a constituent of the FTSE4Good Index Series. Created by the global index provider FTSE Russell, the FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance (ESG) practices. The FTSE4Good indices are used by a wide variety of market participants to create and assess responsible investment funds and other products.


Based on our 2018 response, we were again ranked at leadership level with an A- result in the CDP Climate change ranking, for our work on and disclosure of climate change data. (February 2019)

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In 2018 we are again included in Dow Jones Sustainability Europe Index, despite our decision to not proactively answer the DJSI questionnaire in 2018. Our success in the DJSI, one of the leading sustainability ratings, has been a great recognition for our work. However, the workload related to answering is very high, and our own sustainability report provides a great deal of relevant content. The decision related to active participation in DJSI in 2019 will be made by the end of 2018. Naturally we continue to push forward our sustainability work and activities, and report transparently on our performance. (September 2018)


RobecoSAM - as one of the top-scoring companies in our industry, we qualified for inclusion in the 2018 Sustainability Yearbook and received the Gold Class distinction for our sustainability performance.


In 2018, we were in the top 1% of suppliers assessed by EcoVadis, achieving excellent scores in environment, sustainable procurement, and labor practices. We achieved Gold level, with a score of 88/100 which was "Outstanding". EcoVadis is one of the platforms through which we provide annual sustainability information for evaluation, which is then shared with customers as requested. (This updated information came in August 2018)


Nokia is again among the World's 100 Most Sustainable Corporations as per Corporate Knights rating. This was the fifth year in a row we were included. The Global 100 ranking is widely associated with sustainability leadership and transparency. (January 2019)


We were again included in the EURONEXT indices, in the Europe 120, the Eurozone 120 and the Global 120. (December 2018)


In November 2017, Nokia Shanghai Bell (NSB) was named a China ICT CSR Pilot Enterprise for its efforts to practice the China ICT CSR Management System. NSB is one of the pioneers to implement the system in China.


We were proud to receive the QuEST Forum 2017 Global Sustainability Award in the Network Equipment Category.


We won an award in the category Best IoT Innovation for Mobile Networks at the 22nd GSMA Global Mobile Awards. This award recognizes Nokia for its innovative IoT (Internet of Things) end to end solution that includes IMPACT which is a standards-based platform that securely manages any device across any protocol and application, and can scale to meet the growing IoT needs of our customers.


To see a broader overview of Nokia awards and recognitions visit Our awards

Some key sustainability achievements in 2017

We are proud of our efforts to contribute to reducing the effects of climate change, and that we became the first telecoms vendor to set and have accepted our science based targets with the Science Based Targets Initiative. We have set the long-term target of reducing emissions from our operations by 41% by 2030, and we target to reduce scope 3 emissions – mainly emissions from customer use of our products, by 75% by 2030, both targets against 2014 baseline year.

We continued to work hard to help our customers reduce their energy use and emissions, delivering zero emission products to 120 customers around the world and modernizing customer base-station sites which as a result used on average 44% less energy than those where our customers did not modernize.

As part of our engagement on human rights, we were delighted to join the board of the Global Network Initiative (GNI) as a full member and as the first and only telecommunications equipment provider in March 2017.

We continue to work hard on transparency in our supply chain, increasing our work with suppliers, while also promoting broader dialog on the role of digital technology in combatting modern slavery in the supply chain.

In 2017, around 254 100 lives were improved through our corporate community investment programs, and cumulatively between 2016-2017 around 1 122 400 people have already benefitted from our programs.

In our own operations, we reduced our total energy consumption by 3% and water consumption by more than 14%.  We also recycled over 80% of waste from our buildings. Additionally, 20% of our electricity came from renewable sources, which contributed to reducing our total facility related carbon emissions by 4%.

Our priorities and targets

In 2017, we set 46 short and long-term company targets in sustainable business, over the period from 2017 through to 2030. Below you will find detailed tables of our targets, achievements, current status, and any related new targets. By the end of 2017, of the 46 long-term and short-term targets: 10 targets for 2017 were achieved and 3 were not achieved. 1 target for 2018 was achieved ahead of schedule in 2017. 28 of the 32 longer term targets were ongoing/on track, while 4 were ongoing/not on track. We also set 10 new targets for 2018 and beyond.

Download the related targets here