Health and safety supplier maturity assessments

Health and safety in our supply chain is a non-negotiable – it is our priority. Many of our subcontractors work at height with electricity, and they need to drive long distances as part of their work on our behalf.  

We have set stringent KPIs related to our health and safety Supplier Maturity Assessment (SMA), which is our in-house-developed assessment. This assessment helps to ensure that contractors know Nokia’s health and safety requirements and are capable of delivering work safely on our behalf. It also helps ensure that projects have risk-mitigation procedures and controls in place. We also conduct supplier training to provide awareness of potential dangers related to their work and to ensure that the correct safety equipment is used as required. 

At the end of 2024, 98% of high-risk activity services suppliers were covered by our SMA. 98% of assessed suppliers met health and safety “Compliant Supplier” status  (score of 3 or more out of 5). Any supplier not meeting our health and safety requirements was, in the case of a new supplier, blocked from qualification, and in the case of an existing supplier was to be phased out or required a thorough improvement where we had no alternative supplier. 

Sustainability is one category in our annual Supplier Diamond Awards alongside the Quality Award and the Innovation Award. The Supplier Diamond Awards are Nokia’s annual recognition program to reward supplier excellence across several categories including sustainability. Suppliers present their cases in front of expert juries and are recognized at our annual supplier event, in the presence of Nokia top leadership. 

Previous winners in the sustainability category include one of the leaders in sustainable semiconductor manufacturing – examining the decarbonization of its own operations, establishing a net-zero target for 2040 and collaborating with Nokia to reduce the emissions of our products.