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Human rights

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We believe that more connectivity is better than less and that the technologies we provide are a social good that can support human rights by enabling free expression, access to information, exchange of ideas, and economic development. We remain committed to the principles of The Universal Declaration of Human Rights and the United Nations’ Global Compact, and we expect our suppliers and business partners to share these values. Our human rights work is guided by the Code of Conduct and the Human Rights Policy, which can be found here.

Potential product misuse is by far the most salient human rights risk in our operations Through our Human Rights Due Diligence process, we aim to ensure via our sales interface that human rights are not infringed upon through the misuse of the products and technology we provide. In addition to actual HRDD case investigation, this work entails continuous dialog, awareness raising, and training of relevant key personnel, for example, ensuring the sales teams are equipped with sufficient knowledge on the HRDD process to flag cases for further investigation. We also work continuously to improve the relevant processes around sales to ensure adequate gatekeeping and check points are included in these processes. More details on our human rights work and examples of our due diligence process can be found on pages 90–94 of the People & Planet Report 2017. 

In March 2017, we joined the board of the Global Network Initiative (GNI) as a full member and as the first and only telecommunications equipment provider. With this membership of the GNI we also commit to external assessment. Read more about the work of the GNI here