Mr. Novo has more than 25 years of experience with Bell Labs and is an Alcatel-Lucent Technical Academy member. He has been the recipient of various Bell Labs and Alcatel-Lucent awards. He has published several articles and presented at technical conferences in English and Spanish. At Bell Labs, Mr. Novo has led network design, modeling and optimization projects in diverse technologies, including Voice over Internet Protocol (VoIP), IP Multimedia Subsystem (IMS), access, IPTV, wireless, optical, and circuit switched voice. He has also conducted studies in a wide range of areas, including capacity analysis, architectures and designs, readiness assessments, audits, best practices, optimization, transformation, migration, and bandwidth recovery. Mr. Novo has a M. Eng. degree in electrical engineering from Cornell University, Ithaca, New York, and a B.S. in computer and systems engineering from Rensselaer Polytechnic Institute, Troy, New York.